Eden Roc Cap Cana

We had a truly wonderful stay at this beautiful resort and plan to return. The setting is stunning, and the atmosphere is peaceful and luxurious. However, given the high price per night there are a few areas where the experience could be elevated to match the resort’s premium status. Some of the common areas like the lobby and outdoor spaces could feel a bit more inviting. Additionally, it would be great to offer far more complimentary activities like morning yoga, guided hikes, or bike rides. When the weather is rainy, I wish there were more things to do. The concierge service could also be more proactive. While the staff was polite, we felt there was room to go the extra mile in terms of responsiveness and personalized attention. The beach amenities, while enjoyable, could be enhanced with small touches like complimentary self-service cold water or even seasonal treats such as fruit or sorbet samples passed around. Breakfast at Blue Grill was delicious and fresh, though it would have been nice to see popular items like oatmeal or non-fat yogurt on the menu. We also encountered some confusion with reservations on OpenTable—one restaurant (Punta Espada) allowed bookings for dinner which is not accurate and wasted our time. Another restaurant, La Palapa, canceled our reservation but still seated us, creating confusion. These small suggestions are offered constructively, as we thoroughly enjoyed our stay and will eagerly return. The resort has so much to offer, and with a few enhancements, it could truly exceed even the highest of expectations.

This is not a large noisy all inclusive resort, this is a boutique one of a kind place to relax. They pick you up T the airport in a private car, having lovely large Villas and beachfront suites. If you are in a Villa you have your own golf cart. The golf course is one of the most beautiful courses I have ever seen running along the ocean. The restaurants are a la carte except for bread here you have a choice between the buffet or the menu. Cannot go wrong either way. Three restaurants. We ate at two and were very happy with the food. The staff here are excellent, no names because I’m afraid I’ll miss someone. From the beach, drink and food service , the restaurants and the villas, it was all first class. There were couples and families, large pools, great beach, good food. No rush for a chaise or a table at dinner. Very relaxing.

This was a bit of a splurge trip to relax and unwind with no distractions. They deliver what they promise and what we wanted for this particular trip - quiet, exclusivity, attentive service, and relaxation. This is the place to go for upscale amenities and food and rest. This is not the place to go if you are looking for lots of activities or a party atmosphere. Come to eat well, read a book, soak up the sun, and splash in the ocean or pool. There is golf and a spa if you want that for activities. You can also walk the golf path later in the day after most golfers are done which was a great option for a longer walk since the beach is small. The private bungalows are truly private which provided another level of luxury. A golf cart was provided but honestly we just walked to the beach and restaurants. It's not far and it's nice to move around a bit after eating so well all week. It never feels crowded or rushed.

We recently visited Eden Roc Cap Cana for the first time but it definitely won’t be our last! The resort and surrounding scenery were beautiful, our accommodations were great, the food was delicious but, most of all, the entire staff were outstanding!! From Ryan and the management staff, the restaurant hosts and servers, beach attendants, to the housekeeping staff and grounds keepers, everyone went out of their way to make us feel welcome and accommodate us in every way. It’s impossible to acknowledge everyone individually (mainly because we can’t remember all of their names!) but we must recognize Esther, our butler, who anticipated and took care of our every want/need and made our anniversary one we’ll never forget, Willy who always greeted us with his wonderful smile, taught us “Que lo que” and drove us safely back to the airport, and Warner who made our dinners at LaPalapa even more special. We’ve also recognized Ruth Noemi and Yirda as the best massage technicians ever, in our spa review! We stayed in a Luxury Pool Junior Suite which was perfect for our romantic 50th anniversary getaway. The golf cart that was included gave us the opportunity to check out the beautiful surroundings and even take an evening ride to view the amazing golf course. Our early morning rides to see sunrise over the water, our afternoons enjoying the beautiful beach and our special anniversary surprise at the Villa were the “icing on the cake” for this amazing vacation. We can’t wait to go back to see all our new friends at Eden Roc!!

I spent 2 weeks ironing out details with the reservation team, and was told all was good to go, so we booked flights and made other arrangements, only to be told the price we were given were not for the dates requested rather they were "alternate dates that were cheaper in June"- no one ever asked for June pricing, or for alternative dates, neither did they tell us they were quoting us alternative dates, but when it came to confirming they informed us the rate was double- they pulled a bait and switch and changed on us, and would not honor the price originally quoted for January