Eden Roc Cap Cana

We visited in February 2025 for our "winter thaw". The location of the resort was prefect just minutes from the airport. The resort itself was so beautiful and peaceful with the waves crashing on the rocks and a lovely beach. The pool was nice as well although we didn't use it much. The the restaurants offered a nice variety of fare and vibe. Whatever you do, you MUST order the seafood grill at La Palapa. You're welcome! The service was mostly fantastic. We had 2 small service hiccups in 6 days that were quickly addressed by management. We stayed in Villa 5 and loved it. High ceilings, our own pool, outdoor shower, the most amazing jacuzzi tub you can imagine, comfy bed, and a concierge (Abby) who took care of all reservations, tee times and even a few incidental items that we appreciated. Service standouts included Abby, Daniel, Andy, Rawela, Felix, Quentin, the sommelier at Mediterraneo on Valentine's Day (I forgot his name-sorry). We appreciate each of you for your commitment to excellence! Thank you for a lovely holiday. We will definitely recommend Eden Roc!

This was a mother daughter trip. Accommodations were perfect. Cuisine authentic. Staff couldn’t have been nicer. Very professional. At the beach and bar, Hector and Gustavo always took care of us. Our concierge was Braulio, he followed up and made sure we were well taken care of. Special recognition to Cesar at Palapa and Pablo at Meditteraneo. Can’t go wrong at this place.

We had an amazing stay at Eden Roc. The hotel services were outstanding. Special thanks to our concierge Sara, she made our experience so much better!! She was fast-responding and very cooperative, Sara arranged many of our activities at the hotel. Would definitely recommend Sara as a personal concierge.

Better than we expected all around. We came here thinking it would be very different from our prior Caribbean vacations, and it was. First and foremost, Eden Roc is a boutique hotel, so maybe 60 rooms, suites, villas. We normally stay in Ritz Carltons and Four Seasons so we understand good quality and Eden Roc did not disappoint. We travelled as a couple in our late 50s and this place was perfect. The beach is beautiful, the employees were attentive and willing to help/please the travelers, the food on the resort was delicious but very expensive, the rooms could use a little refresh but nonetheless nice and tropical. Our concierge Sara was great - she was very attentive and helpful the whole week. We golfed at Punta Espada and we can’t say anything but wow. It’s a spectacular course with amazing views, great caddies, and meticulously maintained greens. There is a St. Regis close to completion nearby but we think Eden Roc will continue to do well because not everyone wants the 300 room resort with people everywhere. Eden ROC had just enough going on, it was not overly loud or busy, pools are beautiful/beach beautiful, restaurants are great albeit expensive, and staff is great. We would totally come back to this gem!

Eden Roc checks all the boxes for us - the attention given by the staff is always top-notch, I love playing on that golf course, the food is excellent, the rooms are great, and the beach is literally footsteps away. It's always a great experience.