Hyatt Ziva Cap Cana

This place is top notch. Best place we’ve been to in the DR to date. If we go back to the DR, this will be the first resort to check to see if they have availability. The water park is awesome!! I never felt crowded there. I highly recommend Hyatt Ziva.

The food is amazing for an all inclusive. The service is great as well! Martin did an amazing job as our butler and Max was even greater at the pool bar. The only downside was some hotel personnel trying (and insisting in a very annoying way) to convince us to participate in a "presentation" in exchange for some prizes... only to sell us something that did not make sense to our family, after wasting 90 minutes of our day.

We had an amazing trip - the welcome was so nice greeted with fresh juice and champagne. The rooms were large and comfy - beds were cozy and balcony was sizable. David at the front desk took great care to make us feel welcome. Kids with allergies - don’t worry Hendrisy the chief concierge will take care of you! He was great - just set up as soon as you arrive (email in advance allergies so they can prepare to have the right ingredients on hand) and he’ll make sure he speaks to a manager at whichever restaurant you go to and the manager personally takes the order and accountability to check the order is correct. This process made my son (who has a dairy, gluten, nut, egg allergy) feel very safe. Hendrisy even took it a step further and had a special allergy friendly dessert ready for him every night which made him feel super special. But they had a great range of popsicles and sorbets - so everyday felt fun and special - please keep that up bc kids loved it! The resort was great for families - tons of great well organized activities for kids like beach volleyball (which was a hit for my kids). The waterpark was fun and gave kids so much to do! Chinola - Jaime the manager at Chinola is amazing and went above and beyond to make our son feel safe with his allergies he deserves a raise! He’s simply amazing!

I love it the staff exceeded my expectations in every single aspect will be visiting again from when I got there until my check out time everything was great and they have something for everyone in the family and the food oh my god so good and it was all inclusive me and my fiancé plan on returning

We had an amazing vacation! The staff went above and beyond to make our stay exceptional. The food was delicious, with great cocktails for both kids and adults. The free coconuts were a fantastic touch! The ocean was stunning and added to the overall experience. This hotel exceeded our expectations, and we highly recommend it.