Villa Caletas

The best of the best if you were looking for luxurious, elegant, quiet stays, this is the place. This is the hidden gem. This is the place you will talk about for the rest of your life. This is the place to take your loved one. This is the place to be secretive with your loved one. This is the ultimate relaxation.

Villa Caletas is absolutely stunning! Views are spectacular. Staff is amazingly friendly and welcoming. Rooms are nice, roomy, clean. Beautiful sunsets. Food is good, not great, but good. Drinks are good. Would definitely visit and stay here again. Such a unique and one of a kind boutique hotel. Thank you for your hospitality.

**A Nightmare at Hotel Villa Caletas: Beware!** Our stay at Hotel Villa Caletas was a complete disaster from start to finish. Upon checking in, we found a dead roach in our room. While unsettling, we tried to overlook this as a possible consequence of being in the jungle/beach area. Things took a horrifying turn when my boyfriend, reaching for a towel in the bathroom, discovered a cannula—yes, a needle for intravenous use! We immediately took a photo and asked for it to be removed and documented, hoping for some semblance of professionalism. Not even five minutes later, a full-size roach scurried across the ceiling. At this point, our patience was beyond its limit. We had paid $1117 for two nights in what was advertised as a "5-star hotel" suite, only to experience what can only be described as a 1-star—or worse—stay. The worst part? The manager, Frederick, was openly hostile and extremely unhelpful. He had the audacity to accuse us of planting the needle ourselves and vehemently assured us that none of his staff engaged in illegal activities or drug use. The sheer lunacy and absurdity of his statement are beyond comprehension. Not only were we treated horribly by the staff, but we were also told to leave and that we would receive a refund for only the second night if we vacated the premises immediately. Naturally, we called the police. To anyone considering a stay here, I implore you—do not make the same mistake we did. The "general manager" has a repulsive attitude, and this establishment is far from the luxurious experience it falsely advertises. Avoid at all costs. & I hope no one from the hotel comments saying they offered us any kind of new accomodations, room changes, refunds, etc. we recorded the altercation with the manager in which he grossly raised his voice at us and demanded we were liars. He was rude, money hungry, and 10000% inhospitable. We feel uncomfortable unsafe and unhappy. Leaving immediately and urging customers to think twice about staying here. The employees also give weird energy the way they hover around your rooms.

We had our wedding there. One of the most beautiful venues in the world. Thank you for the great service to everyone on the team. Michael who helped us at the resort and managed the entire event was phenomenal and very patient with us and our guests. Thank you all Villa Caletas for making our wedding a fairy tale.

This is an amazing, romantic, beautiful hotel. The views of the Pacific and sunsets are out of this world! The staff was friendly, helpful and available at any time to help us out. I cannot say enough good words about this hotel. Our room was very clean with the most amazing views. The food presentation was beautiful as well as very tasty. The portions were large. The drinks were delicious! We will definitely return!