Fairmont Le Chateau Frontenac

The hotel is nice. The rooms were good, but very small washrooms. They allow the public to wander and look at the building inside which is very odd. Found that there was alot of tourists walking the halls when it was raining outside. The bed was comfortable and the water pressure was good with ample hot water. There is coffee in the room and water bottles for free. The pool is small with sooooo many kids. The screaming echos off the walls in there make it is not a great place to relax. The elevators are so slow that we found ourselves walking up and down the stair cases. Nice that there is a Starbucks on site, but again, the tourists hang out there and take all the seating so you end up walking back into your room to enjoy your coffee.

After spending a week at the Château, I highly recommend this hotel. Every staff member I encountered was warm, attentive, and incredibly kind. Service was prompt, and even small hiccups—like a slight delay with my luggage—were handled quickly and with sincere apologies. Though the hotel is large, I was never overwhelmed by the lobby’s energy—it added to the energy and buzz of the hotel. I also loved the location. I considered a hotel in the Lower Town, but am so glad I stayed in Upper Town. It offered easy access to nearby streets outside the gates, giving me a broader sense of the city. Lower Town might have felt too isolated. I highly recommend the eucalyptus steam sauna in the women’s lounge—such a relaxing end to the day. The pool and hot tub were also family favorites. Special thanks to Danièle (concierge) and Isabelle (room attendant), who made the Château feel like home. Their warmth and exceptional service made our stay truly memorable.

Historical hotel with a soul overlooking the town and river. The hotel had a soul. We had a very nice corner room. The view was stunning and the room very spacious. Bathroom is a little small but very well appointed. The two restaurants are beautiful decorated and serve delicious food. Buffet breakfast is excellent.

This quintessential Quebec hotel is unquestionably the place to stay in Quebec and an amazing experience. From its stance of grandeur, it’s beautiful and welcoming upon arrival and after your return of your daily activities. Its historic nature is rich and honors the story of Quebec. The staff is kind and helpful and pleasant to interact with. Service is always with a smile. Every detail is thought of. Your room is spotless and I love that they still do turn down service in the evening as is expected of a hotel of its caliber. Any housekeeping requests and valet car service were the most timely that we ever experienced in our wide travels. Included are daily activities which included walking tours that I highly recommend that was enjoyed by my family, including my kids. We learned so much about Quebec from these tours and enjoy the city and our stay at the hotel so much more as a result. Breakfast was a wonderful buffet start to the day with kind, smiling staff. Dinner at the hotel in Sam was also our favorite with views of the river and an absolutely wonderful waiter. I highly recommend this as the only hotel anyone who visits Quebec should stay at. The location is absolutely perfect and I could not imagine staying anywhere else in this city. It is no wonder that is “the world’s most photographed hotel”.

From the moment we talked to reservations to the moment we last talked to the Valet upon checkout our stay was Exceptional!! The People associated with Le Chateau Frontenac were so friendly, accommodating, knowledgeable and took great pride in making sure we enjoyed ourselves!!! The Hotel is Iconic in it's location, but the real story of success are the people inside. We were not prepared for what a special trip this was. All of their recommendations on what to do where to eat were spot on. We had one of the best dinners we've had next door at the LeContinental. We had a fabulous visit out to their other property, the Ice Hotel. We stayed 3 nights and were treated better than family the entire stay. I can't recommend the Fairmont Le Chateau Frontenac high enough and I so look forward to returning in the Future!!