Eichardt's Private Hotel

A Small Luxury Hotel and deservedly so. Perhaps the finest property we have ever stayed. Excellent and helpful staff, luxurious room, centrally located and right on the water. You cannot do better in Queenstown, or perhaps anywhere in New Zealand. Treat yourself, it is worth it.

We really enjoyed our three night stay, the hotel is perfectly located at the heart of Queenstown with stunning views of the waterfront and the breathtaking mountainous background. The staff are great, they will go out of their way to help you, every person we met was very pleasant and professional and very eager for you to make use of everything Queenstown has to offer. Having a car was a breeze thanks to their efficient and complimentary valet service. The spa was under renovation so unfortunately we couldn’t use it. We had breakfast included in our stay, this featured a hot menu and a selection of cold continental items. Breakfast was tasty and fresh and always arrived quickly. The hotel also offers complimentary drinks between 5.30pm and 6.30pm every night. We were slightly confused with the offering on our first night as we could only select one glass of wine, however this seemed to change on our final night where we could also choose from beers and cocktails (plus more than one glass was allowed this time!). Would love to give the hotel 5 stars but we really did encounter a significant issue with noise at night. We had room 4 which was huge and well appointed but unfortunately it faced a roof top bar and a club. The roof top bar blasts music out until midnight (which isn’t an awful time) but the club blasts music until 2.30am. This makes the whole room shake and thump and you can’t get a peaceful night of sleep until the club shuts down. It really is a shame. We mentioned this to reception but apart from suggesting we call the night team, it felt like there was nothing more they could do. Therefore we strongly suggest that anyone avoids staying in room 4 or 5 if you want a good nights sleep ahead of a busy day exploring Queenstown.

We just spent a week at Eichardt’s with our two kids & were blown away by this property. As we were travelling with the girls we stayed in one of their lakeside apartments which was just beautiful. Plenty of room, the most comfortable beds , stylishly decorated & excellent heating throughout including a gorgeous fireplace. The view over the lake & mountains from the room was breathtaking. And best of all the apartments are just a few metres down from the hotel, which in my opinion is the best location in Queenstown. The service was excellent, from booking process with Yasmine , to check in with Martin & the food & beverage team were also on point. The food at Eichardts Grille was also fantastic. We enjoyed breakfast there each morning & dinner on our first night. A very special touch was meeting the GM Vicky who looked after us like family & even let us use her car for a day to drive out to Wānaka . This is our 3rd trip to Queenstown but first stay at Eichardts. From now on we will only stay at this hotel. 10/10. It was very hard to leave but we look forward to returning again soon. Thank you to all the team at Eichardts.

We recently completed a two-week luxury tour of North and South New Zealand. It was wondrous in every aspect. We stayed at the best lodges including Huka, Cape Kidnappers, Otahuna, Matakauri, and Eichardt’s private hotel. For the ultimate experience, book your trip through Marchay. Now for the review! Located in the heart of downtown Queenstown overlooking Lake Wakatipu, this is a must stay hotel if you are traveling to Queenstown. Built in 1891, very intimate with 5 guest rooms, penthouse suite and off-location cottage. We had room #1, a beautiful suite with balcony overlooking the lake and busy tourist area, this is the room to book. The hotel features a nice bar however, as a hotel guest, you can enjoy complimentary canopies and drinks in the lodge room from 5:30-6:30 daily. And the room offers four whiskey’s 24/7 including Bowmore 12. Yum! The restaurant is excellent and perhaps makes the best onion soup. Everything was delicious. There are 120 restaurants downtown, all within a few minutes as the downtown area is sweet and compact. There is no gym but they provide access to the Queenstown gym five minutes away. There is a private treatment room, book in advance. The location is the best and it will remind you of Nantucket with bustling bistros, tourist traps, ice cream stores, boating tours, and street magicians. So much fun. Staff here is among the best and always ready for anything you want. Overall: One of the best hotels we have stayed and you can’t beat the location and service.

The real question is why stay in Queenstown? But if you are and want to be in the middle of everything. Eichardt’s is a lovely spot with beautiful views of the lake. We would have preferred to stay just outside of town at the Rosewood property and come in for a meal or to walk around. That said—. Pros—Small boutique hotel, only 12 rooms, tastefully decorated and very comfortable and spacious. Friendly and very accommodating staff. Cons—drinks are served each night in the Parlor. I added a photo, dirty glasses were left overnight for over 12 hours, not what you would expect in a top rated luxury hotel. Queenstown was experiencing a problem with drinking water during our stay. The hotel staff was not very clear at first, that it was not safe to drink the water; that should have been made more clear. And on the first night, the air conditioning for the entire hotel was out, with little notice or explanation to the guests. It miraculously worked on the second night. No gym or fitness center on site. Noisy location, I felt were in Greenwich Village on a weekend night, so noisy you could not leave the windows open. Breakfast was fine, but not particularly special. We would not go back and would tell friends to consider other options.