The Ritz-Carlton, Rancho Mirage

Rancho Mirage, California

9.5 Superior Luxury
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About the Hotel

Just outside Palm Springs, atop a 650-foot high plateau overlooking the Coachella Valley, The Ritz-Carlton, Rancho Mirage truly rises above the area's other luxury lodgings. With the stunning Santa Rosa Mountains serving as its backdrop, this RockResorts flagship property sets a magisterial tone of quietude. Bedrooms and suites are elegantly appointed with fine art, antiques, Frette linens and French doors that lead to private patios or balconies. You'll be doubly indulged at Mirada, the area's only cliffside restaurant, and at the Avanyu Spa, uniting the tranquility of the high desert with customized rejuvenation.

Location

The Ritz-Carlton, Rancho Mirage
68900 Frank Sinatra Drive
Rancho Mirage, California 92270

Nearest Airport: PSP

Features and Amenities

  • Dining
  • Poolside Dining
  • Room Service
  • On-Site Amenities
  • Salon
  • Pool
  • Spa on Property
  • Spa Services
  • Activities
  • Hiking
  • Business
  • Business Center/Services
  • Meeting Rooms
  • Family
  • Children's Programs
  • Babysitting
  • Nearby
  • Shopping
  • Interests
  • Signature Perks

Reviews for The Ritz-Carlton, Rancho Mirage

Five Stars

TripAdvisor Traveler Review Rating Reviewed 4 days ago

This was one of the very best Ritzs that I’ve stayed at. We were there 6 nights, plenty of time for something to go wrong but everything was great. We did not have one single complaint. It was a pleasure to stay there. Friendly, courteous, professional. I’m an in-room coffee drinker. Staff came in and replenished everything each day. That sounds small, but it never happens. It’s just an example of the attention to detail. Very clean.

62898susan - Atlanta, Georgia


The best customer service i have ever had in California .... and i have been to a lot of hotels

TripAdvisor Traveler Review Rating Reviewed 4 days ago

This is my second time at this Ritz Carlton, and I have to say, the customer service here is unbeatable. When i first booked this hotel, I just wanted to go here because i wanted to cross it off of my list as another Ritz that i wanted to go here. But i did not expect that i would have fell in love with this place. Every single staff member is top notch. From the steak house, to housekeeping, to engineering, to the bellmen and most of all the front desk. I came with my grandmother during a busy time for the hotel, yet each staff member went above and beyond. My grandmother even forgot some items, and when we went back Anthony escorted us back to the room and was extremely pleasant! I wanted to especially write this review for Christian C. at the front desk. He is in fact, top notch. He is extremely professional, courteous, accommodating and kind. He is a great pattern of excellent customer service. Actually, its people like him that make us want to come back. Thank you Christian! You are very much so appreciated! This area for me is not really someplace that i would have thought that i would come to repeatedly since i do not golf or sunbathe, however the service that this Ritz provides is highly commendable! If you are on the fence of choosing hotels, it is definitely worth the money. I'll be back for my birthday with some friends this time so that i can show them how amazing this place is!

Esther C


Nice Property with Great Club Lounge

TripAdvisor Traveler Review Rating Reviewed 4 weeks ago

Enjoyed a recent two night stay, one of which included Club Lounge access. Room in building three at the beginning of the hallway was fine but would have preferred a room at the end of the hallway to avoid some noise made by passers by. The courtyard and mountain view was serene. Some of the bath towels were threadbare. Room was in good shape otherwise although power outlets on the nightstands were lacking. Meryl in the lounge took good care of us. The lunch offerings were better than dinner, although the sandwiches weren't always replenished. Soup was excellent. Wine and beer are self service but cocktails are mixed behind the scenes by the attendants. The numerous deep fried items at dinner were disappointing. We enjoyed the outdoor tables and the TV room in the lounge. The adult pool was quiet and service was fine. Would pass on the nachos next time. Front desk staff were top notch. The welcome cocktail was a nice touch. I do wish that self parking was an option as there were items we would have liked to retrieve from the car ourselves.

log24 - San Diego, California


Excellent visit

TripAdvisor Traveler Review Rating Reviewed 1 month ago

First visit to the property and everything was excellent! The property was beautiful, food was great and bed was comfortable! I recommend reserving a morning hike, recreations employee, Natalie was the best! Very professional with positive and friendly attitude. Can’t wait to return!

MAARCHER - Jacksonville Beach, Florida


Overpriced but nice

TripAdvisor Traveler Review Rating Reviewed 1 month ago

We had a few glitches for a supposedly higher end hotel. We called ahead and staff never had anything ready. Some restaurant bookings were confused. However, the hot tub overlooking the canyon is included and gorgeous. Rooms and lobby is immaculate. Concierge service is friendly and helpful. Nice trails around (strenuous).

Robert L - Amherst, Massachusetts


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