InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa

View at Intercontinental RAS is the best, upgraded to one with a large balcony which is fantastic and loving it. The room is clean, neat and smells great. Given a plate of fruits, cakes and a warm welcome note that is very warm hearted. The staff from the club, concierge, restaurant, cafe are all kind and polite. Facilitate us very much. Ask for wheat bread for those on a diabetes diet, it is also given. Thank you for the extra help. Plus in the afternoon after swimming there is sand from the children's clothes they cleaned them too. The view from our balcony is extraordinary, the main swimming pool is clean and warm. The swimming pool at the IHG club is even better. The food at the Saffar restaurant is one of the best. The staff there are very helpful and kind. The food is amazing. Special mention to Lucky, Aulia, Jessica, Juni, Riecheele, David and Wayan. We will definitely come back in the future. In shaa Allah

Hotel is great but you can not rest here. There is huge construction site very close to the hotel. Buildings have been finished but they are constructing new beach or marina. Heavy equipment work all day long every day! You can hear them everywhere in the hotel! The worst is on the beach but on the swimming pool, bars, restaurants or even hotel rooms is not much better. If you want to spend time like on the construction site with noise and exhaust gases smell it is OK but I do not recommend that hotel temporary if you want rest!

Amazing trip to Ras Alkhaimah plus excellent surprise birthday arrangement made by Hafeez ur Rehman and Ms Jeanette Clift. We travelled with family and parents and were welcomed by polite and cooperative reception staff. Thanks Mohamed Daigham duty manager and Ms Hannane from restaurant

The rooms are very confortable, amenities are great and staff extremely kind and helpful! Mr Hafeez and Ms Jeanette from housekeeping are the greatest! We will also enjoyed the different restaurant options that the hotel offers. We will certainly come back!

I have thought long and hard about submitting this review, and have held off from doing so pending the outcome of a complaint raised with the holiday provider. We now have that outcome, which is disappointing to say the least. My reason for writing this review is that I feel very strongly that potential visitors are being, and will continue to be, misled about this resort, not only by the way it is advertised, but also by reviews, and I want to try to help people if I can. This is a relatively expensive holiday, and certainly too expensive for people then to be left feeling the way we felt, and still feel. I honestly do not understand why the majority of reviewers are continuing to concentrate only on the positive aspects (and there are indeed many many positives) and making little or no comment whatsoever about the fact that there is major construction work and noise. Photographs are being posted which, if extended a little to the left or right, would in fact show a very different picture. I would urge potential travellers to check out the reviews where people have commented on the construction and associated noise, and believe them. This hotel is undoubtedly beautiful, the staff wonderful, the food fantastic, and at another time it would possibly have been perfect, but our experience was NOT idyllic. At the time of our stay in October, the work being carried out immediately next to the resort’s beach (which work is outwith the hotel’s control) took place over a 24 hours period, every single day, for our entire stay. The noise was constant. As I have stated in complaint correspondence, this is unacceptable and unfair. Towards the end of our stay, work was also re-started on a beach bar (this definitely was within the hotel’s control). Up until that point, this partially built bar was just yet another blight on what should have been an idyllic view. I would urge people to check and re-check the up to date status of either nearby works or onsite works, and seek assurances that the information being given is absolutely correct. Please also consider the fact that, at least at the time of our stay, there was no scope at all for walks along a coastline. That was taken up by cranes. I would end by saying that I have nothing but praise for Guest Services Manager, May Mahmoud, who spent a lot of time with us, and organised a wonderful upgrade (we were moved twice) to ensure we were as comfortable and happy as possible. She rescued our holiday, and is a credit to this hotel, and we are extremely grateful to her.