ION City Hotel

This a small boutique hotel, comfortable rooms, wonderful front desk service. They helped me arrange transportation to and from the airport. A delight to talk to each day. The rooms are cozy but all you need for a stay in Iceland. We dined at the Lebanese restaurant next door and it was awesome. Location is unbeatable and it was fantastic to be able to walk everywhere. Wish they had a wake up call for the northern lights.

I ended up in this hotel because I had an accident hiking and broke my ankle in multiple places. I came directly from the hospital here and was in bad shape. Everyone was nice but Virginia went above and beyond every single time I encountered her. She was warm, compassionate, highly competent, and very helpful. I truly appreciate Virginia's care and compassion that she showed me while I stayed in this hotel. (one thing to note: this hotel is on a pedestrian street so not an ideal choice if you have mobility issues as most cabs will not bring you to the door).

The hotel is in an amazing location beautifully designed and offers just exceptional experience. Virginia at the reception stops the show for us and really was the highlight of our stay. She was fun helpful and easy to chat with. Parking is a little tricky but with some help from Virginia we found a spot about 2 blocks away.

This is a hostel, not a 4 star hotel. The rooms are small and clean. The staff are unhelpful. The gym is 3 machines in a small room. You can’t even get a coffee at the property. Location is good (but noisy) but it really is just a room. Don’t expect a hotel. I can’t stress how underwhelming this property is. I’m a Marriott Bonvoy Platinum member and this is the single worst Marriott property I’ve stayed in.

Loved this chic boutique hotel located on the main thoroughfare of Reykjavik. Walkable (15m) from the BSI Bus Terminal if your plane lands in the early morning hours. I was lucky enough that my room was available at 7am so I could leave my stuff. Very well appointed rooms and phenomenal water pressure in the showers (I would return for that alone!). Very comfortable beds too which is a big bonus if you've been traveling the day before. Incredibly helpful and kind front desk staff. Would recommend this hotel to anyone interested. Pro tip: If you're a Marriott Bonvoy member and want Bonvoy points, you have to make the reservation through the Marriott app and not through other websites (i.e. American Express Travel!)