Reykjavik EDITION

Business trip to Reykjavik, and stumbled across this "new" Marriott property. Looked to be conveniently located, but away from the downtown hustle & bustle and bar scene (was told could go on all "night"), which was important. The Customer Service was excellent and on-par with luxury properties: Being addressed by name by all staff; Prompt replies to requests (extra towels, pillows); Repair of erroneous charges; On-point advice about tours, taxi's, and attractions; and, personnel always asking if anything else they could do. Room was comfortable although European-style "small" with low-to-the-floor beds ~ ok. No AC but ok ~ small part of the window opened enough to allow cool/cold air in without being overwhelming. Walk-in shower (no tub), with very hot water (seems like US-based hotels are too scared of lawsuits), and large sink/vanity. Despite adjacent rooms being occupied, was quiet ~ the only disturbances was from kids running thru the hallways. Only issue was the bed was too soft. Food was awesome, especially the breakfast buffet ~ everything from fresh fruit, vegetables, salmon, meats, shrimp, breads, cooked-to-order eggs, hard-boiled eggs, and the Iceland "yogurt", plus loads of heath-conscious foods (chia puddings). Dinner steak was over-the-top delicious, expertly prepared, as was the chicken (second night). Service couldn't do enough to make the dining experience ~ even during a busy breakfast buffet rush ~ comfortable and accomodating. Front Desk and Front Door staff was awesome, and assisted with taxi rides, and exuded an aura of "welcoming" to Edition. After a day, it felt like I was "coming home" rather than walking into/thru an antiseptic hotel, void of personality. Location was convenient ~ far enough away from the "action" so it's not overwhelming or disturbing, but close enough to make everything you want to do in Reykjavik within easy walking distance, Overall, it was an awesome experience from start to finish at Edition.

A lovely hotel finished to a wonderful standard. The rooms are cosy, beautifully designed, and very comfortable. The food is superb, with excellent options for those with dietary requirements—I’m gluten-free and was really impressed with how well they catered for allergies. The lobby has a warm, inviting atmosphere, making it a great place to relax. Overall, it was a fantastic experience, and I would happily stay here again.

We arrived here tired and weary after a red eye flight. Check in was so smooth and so welcoming. It was great to have the numerous services and benefits explained. Valet parking was a breeze and when we left it took no time to get the car. Stayed her for one night and had a great corner suite with views of the harbor. The room was immaculate and looked brand new. The pillows were amazing and the bed was comfortable. We didn't hear a sound the whole time we were there. The location is amazing. We were able to walk everything. I so wish we could have visited the spa. If you are arriving super early, it would be a great stop to drop off your bags and refresh before starting the day. We enjoyed drinks in the Tide restaurant. It was great to start our trip around the Iceland with a trusted Marriott stay!

Truly a 5 star hotel, and we travel A LOT!!!! Our only stay ever at an Edition; we are typically Ritz, St. Regis and Mandarin people. This is my 3rd stay here in less than a year, and all stays have been great. This one was special! Celebrated our 25 year wedding anniversary with our kids, and the hotel went above and beyond. We booked 2 rooms cash rate through AMEX Fine Hotels & Resorts. I am a Marriott Ambassador. Hotel had BOTH of our rooms ready at 9 AM!!! Coordinated with my Ambassador. They upgraded one of the rooms to the Corner Suite, which was just stunning! Bottle of Prosecco and gin in the room. Waved parking, comp'd breakfast for 5 each day. Kristina Kretschmer, the manager, personally greeted us and worked to ensure we had an amazing stay. The hotel itself is gorgeous, the breakfast buffet fantastic, and excellent amenities. Bathrooms awesome with great pressure. But ALL the staff are really the 5-star show! They almost all remembered our names, and our previous stays and story. They remembered we are obsessed with their house-made granola bars, and made sure to give us a box of them each day! Parking was a cinch and valets were courteous and prompt. Truly THE place to stay in Iceland! We will be back again likely in another 6 months. Love it!!!!

Lovely hotel but beware the rip off, very expensive facility fee. They charge you over $50 per person and then offer a credit in the restaurant, but they failed to apply the credit and even through they now admit they should have (and sent me an updated bill) they applied a much lower credit to my credit card and now have gone silent. obviously this is a thing that they do all the time, as they didn't seem at all surprised or even apologetic when i complained about it.