Reykjavik EDITION

We stayed in a corner suite that overlooked the beautiful Reykjavik Concert Hall and plaza. But the view pales in comparison to the room amenities. The bed, pillows and bedding were so cosy affording us a sound sleep so we were well rested for our day's adventures exploring beautiful Iceland. The heated floors made it easy to get out of bed and the combination rain/wand shower and the complimentary Element toiletries made my morning shower a spa experience. Overall a wonderful experience with helpful and attentive staff whose number priority is you. Highly recommended.

Great location, nice rooms, good service. We recently stayed 2 nights here - when we arrived from the early morning flight we weren’t expecting to be able to check in, but room was ready! Breakfast was great; also tried out the rooftop bar which was nice. We didn’t get an opportunity to try the spa but perhaps next time. All that said, my only recommendation to the management would be to review emergency procedures. Our second morning the emergency alarms went off on our floor - we left the room, but staff were very unprepared- nobody knew what we should do (we eventually went to lobby); the front desk was unaware of the alarms and couldn’t offer us any information about what to do. We eventually went back to our floor and encountered staff who were investigating room by room - I think the hotel should be better prepared for a real emergency.

Amazing hotel, the overall design is very tasteful and welcoming makes you feel cosy. The food at Tides restaurant and the cafe was amazing. Big shout out to Coco for making my 30th birthday so special. We also loved the spa this was great to go and relax in after a day in the cold exploring Iceland. This is a great location too with easy walk to all the sights and is right next to the Harpa

We stayed here for 4 nights and I honestly cannot say enough amazing things about our experience. Check-in was smooth and easy, the room was spacious and well appointed, and the restaurant/bars on-site left nothing to be desired. The hotel is absolutely gorgeous, pristine, and has everything you could ask for. A massive special thank you to both Bruno for ensuring we had a top-notch experience every day and making sure we were more than taken care of, and to Hugo at the roof bar for making us feel welcome and keeping us laughing all night. We can’t wait to come back!

I don't rate this hotel at all sadly. First we travelled as usual with travel debit cards for currency conversion purposes, and they made it extremely awkward to check in essentially refusing service unless a credit card is behind the lobby. Having a reserve is fine and we asked to charge whatever is required (around 800 pounds) as a temporary hold to our debit card, but they refused. Even though we had already paid our 600 pounds for a single nights stay before even arriving. This essentially left us without accomodations if it wasn't for the fact we handily had Google pay on us. What a horrible experience in a foreign country. Secondly the rooms have AWFUL lightning, its so hard to see in there. This is most definitely not a five star hotel in service, in my opinion. Iceland was amazing, beautiful, and hotels like Hotel Ranga were out of this world. This hotel, was not a good experience..