Hyatt Regency Grand Reserve Puerto Rico

Exception venue for annual sales meeting. Ballroom, meeting space, and events team were great. Our team was very happy with guest rooms and resort accommodations. Overhears comments from team members they would come back with their families in the future.

My wife and I stayed for the first time for four days and three nights from November 7th to 10th, 2024. We arrived early at the hotel around 8am and although check-in was scheduled for 3pm the Garden View room was already available. The room was spacious, clean and cozy. The room cleaning service was unfailingly every day. Clean towels, SUPER room cleaning service. The hotel facilities are spacious. Depending on which room you stay in, the distance can be long from the room to the lobby, therefore transportation may be necessary if you do not want to walk a lot. The transportation is excellent! You dial 0 on the room telephone, they answer quickly, and you say the room number to be picked up. Tip: In my experience, when calling for pickup, the golf cart comes right away, so don't stay in your room after calling because they may pick you up and not see you and assume you were already picked up by another golf cart. The lobby at night offers music entertainment for dancing. What fascinated me the most is the wide variety of food at the breakfast and lunch buffet. The buffet food was exceptional. The pool was very good. The beach is not very big but it is private to the hotel so you will only see the guests on the beach and not people from outside. I visited some of the restaurants like Nectar for dinner and the menu was very good with its prices. The food was delicious. In general, the hotel staff was very friendly, polite and attentive. Inter-hotel transportation was excellent. I will definitely be looking for dates in the future to stay again.

We had a wonderful vacation. The grounds were beautiful and all of the employees were super helpful and friendly. There were plenty of seats by the pool and beach, the food was delicious, and the drinks were fabulous! The view from the room was stunning! The bed was super comfortable too!

I was there for my friend's magical wedding. The breakfast buffet had a huge selection. The rooms are spacious. Showers have a rain shower system. The location is easily accesible. The food, the views and the customer service were outstanding!

Amenities and staff were top notch. The room was more than comfortable and the entire resort was clean and comfortable. Excellent food options and staff was friendly and helpful. Location was good for adventuring and touring the beautiful Eastern side of the island. We would stay again.