Lido Palace Hotel

Our stay at Lido Palace was the best experience my husband and I ever had. From the moment we arrived, Daniele and staff were so gracious, friendly and accommodating. The hotel’s ambiance is breathtaking. The gardens are so beautiful and tranquil. Having a terrace with our room and waking up each morning to the magical views was perfection. When we arrived and sat on the veranda having an aperitif we felt like this is heaven. The breakfast was spectacular. There is everything you could want and more. We had a delicious truffle dinner one evening and lite bites on the veranda or by the bar and everything was delicious. We took advantage of some of the spa facilities and pool and it’s just what we needed to feel relaxed. By far the staff is what makes the experience even more exceptional. Diego, Luca, Francesca, Christopher, Hamet, everyone at reception, Katerina in the spa, Marina at breakfast and all the servers, sorry to leave out so many of the staff that made us feel so special. Thank you Lido Palace, we hope to come back and stay much longer next time.

The experience in the hotel was superb. It’s our 5-6 time of staying in this hotel and we’ll come again. This said everything. The service of all the staff from Hamet who park our car and carry our luggage to the staff in the reception and the dinning room to the manager of the reception Mr. Daniele Vacari

The location in Riva is perfect; next to the lake and centrally located for an easy walk into the historic center of town. The grounds are very large, especially given the location. The gardens in front and back are beautiful. The pool area in the rear (lakeside) garden is very nice but the water is a bit on the chilly side. The spa is very nice as well. Breakfasts are very good. The hotel is quite historic, but was totally modernized in 2011 or so, adding modern architectural structures to the existing building. For our taste, most of this worked, but the fourth floor modern structure added to the existing building is a bit jarring. Our biggest disappointment is with the room remodeling. The rooms are quite large but space is poorly utilized; the baths are huge with a lot of wasted space and a shower so tiny it is hard to turn around in. The rooms are extremely dark - dark concrete floors, dark walls, dark curtains; quite depressing. Spend your time in the gardens instead.

Style, class with and supreme customer service. Definitely a must stay when visiting the area. We were part of a large group celebrating a milestone birthday and everything was wonderful. We had a small mishap with the room upon checking in but the front desk was quick to recover and make things right. The entire area is fairytale.

Great service, amazing staff-))) Very beatifull view. It was our best Italy trip with Lido Palace Team. Swimpool and sauna was very improtant for us. In the evening a wonderful musician in the bar. Perhaps only 1 comment-) add more interesting cocktails to the bar-)) Thank you Lido Palace