Viceroy Riviera Maya

Riviera Maya, Mexico

9.5 Superior Luxury
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About the Hotel

Called a “sexy, eco-conscious hideaway in the jungle” by Travel + Leisure, Viceroy Riviera Maya utilizes nature’s beauty in its design and details. Thatched stucco villas are finished with louvered mahogany doors, sisal rugs and canopy beds with Egyptian linens, and the surrounding rainforest infuses the grounds with serenity. Viceroy blends just the right amount of indulgence into your stay: Beckon a “tropical butler” for a poolside iced towel and learn about the area’s best tequilas during a tasting led by the resident Maestro Tequilero.

Location

Viceroy Riviera Maya
Playa Xcalacoco
Frac 7
Riviera Maya, Mexico 77710

Nearest Airport: CUN

Features and Amenities

  • General Information
  • Pet Amenities
  • Pet Friendly
  • Adults Only
  • Only 16+ Years Permitted
  • Dining
  • Poolside Dining
  • Outdoor Dining
  • Wine Cellar
  • Room Service
  • Bar & Lounge
  • Dining Room
  • Pool Waiter Service
  • Oceanfront Dining
  • Waterfront Dining
  • On-Site Amenities
  • Concierge
  • Pool
  • Shuttle Service
  • Complimentary Newspaper
  • Laundry Service
  • Library
  • Gift Shop
  • Fitness Center
  • Currency Exchange Service
  • Butler Service
  • Multilingual Staff
  • Valet Parking (fee may apply)
  • Hamam
  • Pool Butler
  • Pier
  • Limousine Service
  • Lounge
  • Driving Range
  • Swimming Lagoon
  • Sun Deck
  • Steam Room
  • Patio
  • Spa Onboard
  • Complimentary WiFi
  • Indoor Jacuzzi
  • Movie Library
  • In-Room Amenities
  • Private Patios or Balconies
  • CD Players
  • DVD Players
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Satellite Television
  • Flat-Screen Televisions
  • Luxury Linens
  • Luxury Bath Amenities
  • Outdoor Showers
  • Private Pools
  • Hammocks
  • Private Terraces
  • Complimentary WiFi
  • Activities
  • Cooking Classes
  • Cultural Classes
  • Deep Sea Fishing
  • Educational Programs
  • Excursions
  • Fishing
  • Hiking
  • Sailing
  • Tennis
  • Water Skiing
  • Windsurfing
  • Wine Tasting
  • Pilates
  • Cooking Demonstrations
  • Scuba Diving
  • Snorkeling
  • Parasailing
  • Ecological Excursions
  • Canoeing
  • Nature Walks
  • Yoga
  • ATV Tours
  • Boat Excursions
  • Yachting
  • Fitness Classes
  • Wildlife Viewing
  • Cultural Tours
  • Bird Watching
  • Boating
  • Kite Surfing
  • Horseback Riding
  • Golf
  • Nature Hikes
  • Business
  • Meeting Rooms
  • Conference Facilities
  • Nearby
  • Historic Sites
  • Shopping
  • Restaurants
  • Golf
  • Nightlife
  • Beaches
  • Polo
  • Parks
  • Marina
  • Monuments
  • National Park
  • Market
  • Interests
  • Beach
  • Honeymoons & Romance

Reviews for Viceroy Riviera Maya

Peace and relaxation

TripAdvisor Traveler Review Rating Reviewed 21 hours ago

We have visited our Jungle Home at least once a year for the past 12 years. We absolutely love everything about Viceroy Riviera Maya. It is the perfect spot to relax, rewind and chill. Have never had a less than stellar experience. Cannot recommend highly enough if you are looking to totally unplug

Bill F


Nice time at the viceroy resort

TripAdvisor Traveler Review Rating Reviewed 1 day ago

Nice time at Viceroy. Small resort but nice. Went on a private cenote tour with Danil. Was super cool. He was great!!!!! Resort clean. Jungle like. Spa nice. Staff were great. If there was one fault the pool area needed a hot tub. And in room plunge pools could be heated as well. But we had a nice stay. Food was excellent. Oh and beach is nice to look at but not swimmable really. Great spot for chill vaca.

brom007 - Pawleys Island, South Carolina


The essence of chill with a touch of island vibes.

TripAdvisor Traveler Review Rating Reviewed 4 days ago

Stayed in a spacious beach from cabana steps off the white sand. This resort has very few rooms, so if you're looking for quiet, relaxed, and upscale, this is your place. Close to Playa Del Carmen but out of the chaos it gives chill island vibes vs the massive all inclusive. They only allow children over 12, so much more of an adult experience than the screaming family one. Staff were super attentive and the allocated butler attends to your every request through WhatsApp. I'm going to be back.

Brandon R - Denver, Colorado


Save your money

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

To call this hotel 5 star ruins the star ratings. From the time we checked in we had a miserable experience, when we tried to leave they charged us an extra night. At 3k per night, they should bend over backwards, instead they sent us on our way without so much as a meeting with the manager. Breakfast took an hour to get eggs, that they made wrong three times or it came out cold. It took us 30 min to check in at 9pm and we were the only guests. The ceiling fan didn’t work, the AC turned on, by themselves and we woke up to 16C in our room, even though the AC was set to 20. We typically don’t review, we have traveled all over the world. I am trying to save others my awful experience. The wait staff was nice at dinner, but we were the only ones in the restaurant. Save your money

erik t


10/10 Stay!

TripAdvisor Traveler Review Rating Reviewed 4 weeks ago

Viceroy Riviera Maya exceeded our expectations. Our two floor, ocean view villa was incredible. The staff were friendly and the food was 10/10. We loved how exclusive and intimate this resort was. We also loved the proximity of the ocean to our resort. We will definitely be back! - Shafraaz

Shafraaz D


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