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Kimpton Grand Roatán is an island retreat like no other - situated just off the coast of Honduras on the historic island of Roatan. Kimpton Grand Roatán sits at the southern tip of the island, with a prime locale along the world's second-largest barrier reef. Blend relaxation, adventure and indulgence at our four unique, world class restaurants, tranquil luxury spa and beachside infinity pool. That tropical island feel immediately envelops you as you enter any of our luxuriously appointed 119 rooms, suites, bungalows and condos. A wide variety of attentively designed room types means that no stay will feel the same. Luxurious rooms on the upper floors of the main building feature plunge pools overlooking the resort and bungalows feature private decks with outdoor showers that place you in the canopy amongst nature. Our service exemplifies the easygoing nature of island life while expressing Kimpton’s signature want-for-nothing attention.
Kimpton Grand Roatan Resort and Spa
West Bay
Bay Islands
Roatan, Honduras
Nearest Airport: RTB
The resort and hotel are beautiful! The service is terrible. Our room never got cleaned or fresh towels until we asked several times every day. The service at the beach and the pool were nonexistent. We were never asked if we needed anything. The breakfast buffet is $30 per person, you can go ten minutes away to West End and eat a huge breakfast for two under $20. They reserved loungers for cruise ship guests that never showed up and told us if we sat there they’d charge us $100. Ridiculous!
1965Cabo - Elk Horn, Iowa
To start, Stephanie Tablada and Brittney Lemus helped arrange our trip, and it was excellent. Having knowledge of the area helped us figure out what we wanted to do in our schedule and kept us at ease. The resort itself is incredible. The design, the curb appeal, the check in area, the rooms, the pool, the beach, the on-site restaurants...all first class. When we checked in, Angel assisted us. He was very welcoming with a smile, friendly, patient and even offered us welcome cocktails (the perfect touch after traveling to the island). We were then escorted to our bungalows by Jordan that were next door to each other, which was perfect for meeting up before going out on the town. Jordan was very friendly, accommodating and made sure we had everything settled before heading back to the main check in area. The bungalows are fantastic. They have a nice wraparound deck so you can sit outside and listen to the birds and take in the beauty of the resort. I loved the bungalows because it feels like you are in the rain forest but just steps away from the ocean as well. The design of the rooms was very comfortable and made us feel at home. Every day we were there, it was quite humid, so coming back to a room with cool air conditioning was a nice touch. The bathroom was quite spacious and even had an outdoor shower to go along with the indoor shower. The pool/jacuzzi area was great. August the activity coordinator (I think is his title) is incredible and has the best "can do attitude" I've seen in years. Always saying yes with a smile when we requested more towels, or snorkeling gear. The pool itself is quite large and has a swim up bar. It isn't heated so it took a minute to get used to the water, but that was ok. Adjacent to the pool was a nice jacuzzi tub to soak in after a long day of sightseeing and such. The restaurants were great! We had dinner one night and then had room service on the night it was raining a lot. The servers at the restaurant were great and the in room dining server (I cannot remember her name) was so nice and HILARIOUS! We really enjoyed talking with her and the meal was perfect on the cozy, rainy night. Each night we enjoyed the wine hour which is set up on the desk of the main lobby area. It's outdoors so we enjoyed a glass of wine/cocktails and small bites while taking in the scenery and warm temps. My friends and I travel quite a bit and never like to see the same place twice because the world offers so much, but we fell in love with Roatan and the Kimpton Grand Roatan played a big part in that. We have already started discussing a return trip because it's that incredible. Thank you to EVERYONE we encountered and I am sorry if I botched names or left any names out. You should all be proud of the hospitality you offer because you make every guest feel like like a VIP. Happy New Year to all of you! "Cody from Chicago"
ChicagoCody - Chicago, Illinois
Be very careful with the deposit policies of this hotel. They charged us 1,200 dollars from our account and did not guarantee a refund in at least 90 days. Way to ruin an experience. After having paid 6000 dollars in three days. Helplessness as a customer is terrible, be very careful.
Discover100317
Overall I would probably not return to the Kimpton Roatan. It was difficult for us because we kept comparing it to the Kimpton Grand Cayman, which is far superior. Biggest issue for us was the room. Rooms We stayed in the Ocean View Condo area, which I do not recommend. The room was dark and musty, though I’m unsure if this was because we were on the first floor or if all rooms in this section are like that. The one-bedroom unit was very spacious and perfect space wise for our family of four. I believe our experience would have been much better if we had stayed in the main hotel area. Be very careful when selecting your room. The main hotel lobby area was beautiful and lacked the darkness and mustiness we encountered. Beaches and Pools These were super crowded, and the hotel did nothing to prevent the scum of the earth “chair savers” from monopolizing spots. Most of the time, we couldn’t find chairs, even though about 30-50% sat empty with no people in sight. Often, we ended up grabbing towels and finding space on the beach. I The beach itself was heavily eroded, leaving very little room for seating, especially since it is public and anyone could do the same. While the Kimpton did an excellent job keeping their portion of the beach clean, the overall island did not. There was a significant amount of plastic in the water and on the drive in, with garbage (mainly plastic) strewn everywhere. Some basic education and clean-up initiatives could greatly improve the situation. Food The food was good overall, with an amazing spread for breakfast. The Baleadas were some of the best breakfast items I’ve ever had. Dinner at the main restaurant (Alera) was okay but probably overpriced for the quality. Lunch at Sea Cat was reasonably priced for the quality and taste. Service and Staff The service and staff were great and tried very hard for the most part. It was evident that they had undergone extensive training, which was a bright spot during our stay.
crf27238 - Austin, Texas
This is the best place to stay in Roatan. Fairly new and up to high standards. Beach is small but clean and patrolled by security. They have two restaurants and a bar. Breakfast we had on the last day and it pleases vegetarians and vegans. If you like seafood, you are in luck. We enjoyed all our meals. Cocktails are watered down so stick with beer or wine. Gym is well equipped except that it is unbelievably humid in there and poor air circulation. If you are trying to run on the treadmill, after 3 miles you find it exhausting. I did manage 6-7 miles but will stops to hydrate and bring heart rate down. Hot tub temps were cooler than needed. Not all staff is fluent in English so be prepared. Our room was nice but felt humid. My suggestion is to ask for humidifier. They will bring to the room. You can also ask for a coffee machine. The hotel is good for four night stay at the most.
463linaa - Chevy Chase Village, Maryland
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