Grand Hotel Palace

Definitely not a 5 star hotel. It’s at best a 3 star hotel. Hotel is tired and not to a five star level for sure. Some staff were friendly but most are just filling time. We have 2 rooms as a family and both Bathrooms smell of must and mold. Not what we expected at all.

A travel agency booked us at this hotel for our honeymoon. The reception staff were friendly at check in, providing us a map with thorough directions to major locations. The room was clean and had everything we needed, including a nespresso machine. The air conditioning works great, which was nice to come back to after hot days! We reserved times at the spa onsite for a massage and the jacuzzi/pool, which were both nice. We had a 3 course meal at the restaurant (see photos), which was delicious. The daily breakfast was more than adequate. There’s a little terrace for afternoon drinks. The staff had no trouble calling taxis for us, and they were so nice at breakfast and dinner. Location is walkable to restaurants, Trevi fountain, and the Spanish steps; not bad taxi drives to the train, Colosseum, etc.

This was our second stay at this Hote, having stayed in 2019 before boarding a cruise. This time we decided to stay at this Hotel before boarding our cruise. We certainly do not regret the decision to again stay at this Hotel. It is a beautiful hotel and has a great location, walking distance to the Spanish Steps, Trevi Fountain, other attractions and close to stores and restaurants. The staff were indeed friendly and helpful. The Room had a beautiful big bathroom, plenty of lights in the room, and a small charging cube on the nightstand that you could plug usb cords, etc. into. Perfect for charging our iphones, apple watch, ipad, etc. We had a large balcony outside our room. The other smaller rooms allocated to the rest of the family were also well appointed and clean. Overall, We were happy to again stay at the Hotel and if we were again ever to travel to Rome I would certainly opt for this hotel and also recommend to others .

We were at this hotel as part of our Perillo Tour. This was the first hotel in our 10 day tour. We spent 3 nights at this hotel. It is a beautiful hotel and we found the hotel to be in a great location, walking distance to the Spanish Steps, Trevi Fountain (about 15 mins.), other attractions and close to stores and restaurants. The staff was very friendly and helpful, granted we were with a tour group, but I did see the staff with other guests and they appeared to be very helpful and friendly. One of the things I loved was the fact that our room had a beautiful big bathroom, plenty of lights in the room, and a small charging cube on the nightstand that you could plug usb cords, etc. into. Perfect for charging my iphone, apple watch, ipad, etc. The hotel has a small bar and decent sized restaurant. We had breakfast there each morning and one evening, when we had dinner on our own, we ate there. The food was very good. Overall, a very good experience and if we were ever to travel to Rome again on our own, I would definitely consider this hotel.

Front staff hotel not very friendly or helpful. The hotel is average for cleanliness. Location of hotel is great and close to Spanish Steps and nice walking distance to the major attractions. This hotel can use an interior remodeling of carpet.