Grand Hotel Palace

A great hotel and lovely staff. We spent three nights in Rome and the Grand Hotel Palace was the perfect choice for us. Our room was magnificent, the marble bathroom was huge and the large balcony was breathtaking. The restaurant's magnificent murals and beautiful interior were delightful. Definitely a 5 star hotel. I can highly recommend the hotel and would be happy to come again.

We stayed at this hotel during our 6 days long Rome trip and we could not have chosen a better accommodation option to our taste: it was located within walking distance to touristic spots yet, quite away from the touristic commotion and chaos; it was like a palace yet reasonably priced for that ambiance, clean, efficient in every sense, we truly loved it. We stayed at room no 105 which was very spacious and well decorated. All amenities were in place including even cell phone and Apple Watch chargers. We had a complimentary Prosecco in our room which was a very nice gesture. We had not opted for an included breakfast while making the reservation but we loved the overall ambiance of the breakfast room and so, had breakfast here 2 mornings. It was a bit expensive but the open buffet was very rich and satisfactory. A la carte ordering is also an option for breakfast. There is also a spa at the hotel but we did not have the time to try it. Last but not least, the staff. They were very efficient, very competent on their job, working very swiftly and professionally. Hadn't we stayed at Grand Hotel Palace Rome, our Rome trip would not be this perfect.

Brilliant hotel, front desk staff very helpful. Very clean. Breakfast good, for an included one. Again staff very attentive. Bathroom and shower especially good. Very fluffy towels. Leaving little treats like chocolates and olive oil.

Pros - The general look and feel of the interior design are simply great, with the perfect blend of modern and classic aesthetics. It really does feel premium in all aspects. - The bathroom is very spacious and the walk-in shower is fantastic. However, the excess use of marble may give somebody the feeling of a dark room. - Breakfast is great but some more options for vegetarians would be a nice addition. Also, the coffee is, as expected from an Italian restaurant, beyond great. - The mini outside lounge is perfect for a morning coffee, right when you are about to start that city break in Rome - The view from the balcony is perfect and it offers a spacious area to grab a coffee and enjoy a good book. - WiFi connection is strong and reliable offering good speeds all around the facility Cons Some of the fixtures are starting to look a bit outdated. The TV is also in need for an upgrade, a slim bezel model would fit much better the overall aesthetics of the room. However this is not a dealbreaker. Conclusion One of the best hotels in Rome, with central location, great views from the balcony, fantastic interior design and extraordinary services.

I am so grateful to Ylenia who manages Group and Individual Reservations! I accidentally clicked twice and reserved two non-refundable Superior twin rooms for me and my father. I promptly received an email Ylenia asking me if I meant to reserve one seperate room each for my father and myself as well as for clarification if I wanted the rooms to be adjoining as I had also asked for additional requests according to the room tips on reviews here (4th or 5th floor with baloney and bathtub). I had not caught my double booking mistake and would not have known if Ylenia had not contacted me!! Thank you Ylenia! To be honest, I was a bit apprehensive when I booked this hotel as I saw that the most recent reviews here were critical of the 5 star status compared to their experience staying at the hotel. As I am traveling in December, there are currently many hotels with great deals, however my father was excited about the Grand Hotel Palace Rome. This is our first time visiting Rome as well as a first abroad father-daughter trip. I also hesitated when I booked on whether to choose the slightly pricer refundable option or not. I regretted choosing the non-refundable option when I realized my mistake. However thankfully Ylenia graciously replied that that they would cancel my reservation and submit a refund! I really appreciate the excellent customer service and attention to detail. It would have been a very pricey mistake as well as a sour start to our trip to have accidentally double booked. I look forward to staying at the Grand Hotel Palace Rome and wanted to acknowledge the help I received even prior to arriving. I’m looking forward to my stay.