Hotel De La Ville, a Rocco Forte Hotel 

Our favorite city in Italy after Venice, then Florence and Naples. Our second best stay with Venice. We have to say that Francesco, a captain/head waited was our favorite hospitality staff. His professionality, his knowledge and his smile, made him the perfect, most enjoyable waitstaff ever in Italy. We immensely, enjoyed the food at Mosaic and at the rooftop! Great staff up there; tastiest Old Fashion! yes expensive but oh, so good. My husband had a Cape Cod well served. The appetizers we had, note : the baguette with the cheese, so perfect as well as other appetizer. Diner at the Mosaic was superb and the service excellent! Breakfast was served at the Mosaic restaurant; it was a gorgeous buffet! totally amazed by the honey, so fresh coming out of a piece of beehive! eggs had to be ordered and the eggs carbonara were sublime. Not too much guanciale to not over salt the dish! Just perfect! love to have cheese at breakfast, so good. And the service, yes Francesco was there too and you can see that this guy is hospitality personification. The not so much liked points; at check in we were asked to fill up our information on the Ipad just after handing our passports. Nobody asked that anymore at 5 star hotel, but it was my husband's birthday... so I filled up the info and then she asked us at what time we would be checking out (we were staying 5 nights and late check out was a perk) So I answered that I wasn't sure, to be nice, and she was waiting for an answer still and then my husband said that she should make it a late checkout regardless and if we were leaving earlier, we will let them know... The other point was about our upgraded room which was gorgeous! Incredible comfortable bed, what we love, soft and not so soft pillow, what we love. The 1st 3 days, we thought that the housekeeping crew were moving furniture in the room below us. It wasn't bad, what was bad were the last 2 days, So much noise, I thought they were doing some repairs... My husband find out that the noise came from the gym. Some ,,,, decide to drop heavy weights on the floor. No we did not complain, it was the last 2 days and well, we just got up, enjoyed our breakfast and out to discover Rome. But beware when booking; make sure you are not above or to close to the gym. Regardless of those 2 itches, our stay at Rocco Forte was fabulous, all the staff, from doormen, reservation and front desk to waitstaff and housekeeping were great. By the way, I messed up a bit when ordering the euros; it is very important to have a lot of small bills in Italy for the tipping. In Rome it is not bad as they can add the tips on the credit card, but not so much in Venice or Florence but not at all in Naples. At Rocco Forte, it was great that they could change our dollars, which was very much appreciated. Totally forgot my bank card...

Everything was perfect. The staff, the terrace, the bed, pillows. The views are spectacular and everything is high quality. 5 stars all the way. 5 stars all the way. 5 stars all the way. 5 stars all the way. 5 stars all the way. 5 stars all the way. 5 stars all the way. We will return

We absolutely loved our stay at this hotel. Rooms are beautiful and the location is perfect, but the cherry on the cake is the staff. Every single member of the team welcomed us with a sincere smile and assisted us with our requests in the most charming “Italian style”.

I cannot describe the perfection of the service of the Hotel de la Ville. From the charming Doorman to the kindness of all the receptionists and concierge. Housekeeping exceptional in preparing my room with so much care. Michela, Francesca and Noelle at the beautiful breakfast buffet. A special thank you to the guest relations team who organised the best surprise to my daughter’s birthday, with a personalised note and a cake. Fantastico!

From the moment we stepped out of the car until the moment we left, we were treated like special guests. The rooms were well appointed, very clean and fresh. The Irene Forte bath products were wonderful. The location is at the top of the Spanish Steps. We were able to walk to all the top sites. If you are heading to Rome, be sure to check out this lovely hotel.