NH Collection Roma Vittorio Veneto

It was our first time in Rome and staying in this hotel made our December holiday even more relaxing and enjoyable. When we arrived, the staff at the reception greeted us nicely. It was Alessia who assisted us in our check-in and she was helpful and always smiling. Also, Paola was very welcoming and showed us where our room was. She also assured that we can always contact them if we needed assistance. She was doing her job excellently. Our room was nice and clean. The amenity kits were also very handy especially the shoe horn (we forgot to bring ours). I was also delighted to find a birthday greeting letter and a small box of chocolate when we entered the room. Furthermore, we had a good view from our window overlooking the trees from Villa Borghese. When I was booking, I I requested a room with a view. This hotel is really into details. Our room was cleaned everyday. They always put 2 bottled water and 2 small chocolates everyday. The location of the hotel is also very convenient. It is quiet and safe. It is about 15-20 minutes walk to major tourist attractions like Trevi Fountain, Spanish Steps and Pantheon. The breakfast buffet is average but still good. Overall, this hotel is what exactly we needed where we can relax and enjoy ourselves at the end of day.

This is a 4 star hotel with 3 star rooms that have outdated worn out furniture with bathrooms that smell full of sewage. Yet this isn’t the worst of it, I have stayed in this hotel for 6 nights and the service is absolutely terrible. Good luck if you are trying to request any amenities as they will keep promising you that they will “deliver” it to your room and nobody will ever show up even if you wait for hours. Having called 6 times for over 2 hours and a half, only for them to respond when called with a “not so chill tone” to finally bring some tissues. Oh and wait, had they even had house keeping clean the room during the day to begin with this probably wouldn’t have happened for of course they had to skip cleaning the room for no reason

Everything was really good, services, cleanless, comunication, food, helpful and friendly staff of the hotel as well. There is good and relaxing atmosfere. I can recomend it to all my friends a collegues. Its not far from Spanish Stairs in very centre of the city.

This hotel is delightful! The rooms are wonderful, the breakfast buffet is delicious, and the staff is remarkable. From check-in to check-out, everyone was thoroughly professional and a pleasure to deal with. Special thanks to Fabrizio and Paula for their warm hospitality and personal attention to our needs. They each went out of their way to make our stay memorable. We will be back!

Incredible service! This hotel stands out, not only for it’s unique decor (a really cool blend of traditional Roman imagery with neon lighting and colorful furniture) but the staff went above and beyond to make our stay extra comfortable.