The Rome EDITION

I booked the Rome Edition in September of 24 for our family trip to run the Rome Marathon March of ‘25. They wanted the booking paid in full at the time of booking, so 6 MONTHS in advance, I paid over 6k for a 4 night stay. Knowing full well the city will be busy, I did it. Figuring at least I’m set with our hotel, no changes, cancelations etc of course, protecting THEM. The usual, fine. Well, 10 days prior to our arrival they call to tell me they cannot honor my reservation for the first 2 nights. WHAT!? who does this?! Well the Rome Edition does. The city was jammed & options were terrible…so they put us in their sub par sister hotel. Old, dirty, run down, awful food. So we are repacking, shlepping our stuff after 2 nights to the Edition and you guessed it, our room is not ready. AFTER 3 pm. Fabulous. BEYOND disappointed so please be aware before you book this hotel, they may boot you if they get a big more lucrative clientele who wants the place. It’s a small hotel, very swanky, very “influencer ish”.

What a wonderful edition to Rome. This property is beautiful to experience and a true visual experience . The location was wonderful and the staff welcoming. We had a wonderful stay and would stay again. The pool and dining experiences are worth visiting .

The hotel is centrally located and either a short walk or quick ride to all the major attractions. The rooms are comfortable and well apportioned and the gym is very large for an urban hotel. The staff is extremely friendly and helpful and able to assist with all needs.

We had two rooms here for three nights. It's a new hotel, so everything is still sharp. The lobby setup is a bit strange: you have to weave through couches to get to the front desk. The rooms themselves were beautiful and comfortable. That's where the good ends. The staff are all very aloof. Walking past them every time you come through the lobby felt... judgy. Do not eat here unless it is included. Breakfast will charge a HUGE amount for very little food, and that staff all act like they don't care and would rather be doing anything else. They all act above everyone, including the guests that they are there too serve, and don't provide service. Note: There was a power outage while we were there. As all parts of the rooms run on electricity (including flushing the toilet), this was a bigger issue than it would have been in a more traditional hotel. The hotel offered NO apologies or compensation for the inconvenience, not even as a gold level bonvoy member. Again, huge prices and ZERO customer service. Maybe this is a Rome thing, but we noticed it throughout our entire time in Italy.

Everything about this property was amazing- the conceirge, the people at the restaurant, the bellboys. Everything was top notch. The hotel was very well situated, the rooms were clean, modern and well kept. I would highly recommend people to stay at this property.