Spice Island Beach Resort

I say through the eyes of love The eyes of my lovely wife there is nothing that you can't love. The service you receive is so perfect, the staff will guide you if you ask ask to best experiences you could ask for. From a private guided tour around the island the water sports and even the underwater sculptures we even had oil down the local dish, dodgy dock was great as well wall street was a true Caribbean experience. The resort itself there is nothing I can say apart wow The resort deserves its 5☆Rating Thank you from the mr and Mrs baker

We travelled with British Airways Holidays, and after a delayed long flight we arrived around 18.30hrs at the hotel on 30th June to be told the Island was under a Government curfew and Island wide lock down. The hotel was fully prepared for hurricane Beryl to hit, with an expected landfall by 2am that night. The curfew & lock down meant bars were closed, restaurants shut, and the hotel preparations included all guest area furniture stowed away, with few guest remaining. We were quickly booked in, provided with some food in our room and given instructions to then go to the Hurricane shelter where we would spend at least the first night of our anniversary holiday. The hurricane room was a small internal conference room with blocked off windows, where we and the remaining guests tried to get some sleep on our tightly packed rows of sun beds. We learnt that the hotel had done its best to minimise guest numbers, with most leaving early or rearranging dates, allowing the staff to ensure they were able to look after those who had to remain. The hotel had not contacted us ahead. They were clear that it was the responsibility of our agent (BA Holidays) to alert us to the emerging (dangerous) situation and change of circumstances, and they would expect alternatives to be offered to us. During our 10 night holiday at the resort we saw that the hotel staff did their very best to ensure the small number of remaining guests were kept supplied with food, and looked after as well as possible in the difficult circumstances. They were clear that safety was the first priority. The hotel had suffered significant hurricane damage 20 years earlier and they were clearly well prepared. The clean down after the hurricane was impressive, and whilst it took several days, due to the lock down limitations restricting staff numbers, everything was spotlessly clean as they gradually restored services. The last few days of our holiday gave us an insight into what we should have experienced, and it was very lovely. Thankfully all guests, staff and their families were safe following Hurricane Beryl. Work was underway across the Island to restore essential services and support the work to address the devastation on Carriacou. It was impressive to see the professionalism of the hotel team who remained on site with us through the hurricane and aftermath. They are a credit to the hotel, and the efforts that were made to restore the resort to normal as soon as possible were commendable. Sadly that same cannot be said for British Airways Holidays, who did not even followup to see if we were ok. British Airways Holidays had made no contact with us ahead of the holiday, they did not warn us of the situation, nor alert us on the "close down" of the hotel. They did not offer any options to change dates or cancel and have subsequently said it was our responsibility to check for hurricanes as "the flights remain operational until the hurricane path is certain". BA did however change the planned flight path so they could drop off passengers in Grenada before the airport shut down due to the hurricane, which happened immediately following the departure of their onward BA flight to St Lucia. Therefore BA were fully aware of the situation and hurricane path. Despite following up with the complaints team and the CEO of BA, there has been no attempt at customer care or redress from BA. Recently we received a call from the BA destination holiday representative over 2 months after we left, to ask if we were in resort and available?! Had we been given an option we would have sought to avoid landing into the direct path of a hurricane, where days of local preparations and Government restrictions locked down the Island, closed down facilities, & where we added to the burden on hotel staff by increasing guest numbers. There was sufficient opportunity for our agent to offer alternatives and not place lives at risk. However the hotel handled the situation well and the final few days of our visit showed what a wonderful resort this is, reflected in my score, although we were not able to experience the full luxury of this resort holiday as we had planned.

This is one of our favourite destinations in the Caribbean. Lovely situation on Grande Anse Beach. Friendly caring staff who seem to know everyone's name. Excellent Sea Grape suites directly on the beach. I loved walking the whole beach each morning to both extremes and seeing early morning beach life and debates by locals in the sea. The island of Grenada is stunning & the beach in front of the hotel is beautiful but can get busy and a little noisy at times with locals partying late afternoon/evenings at weekends but most were very pleasant and always polite. Our only real criticism is the food choice available at dinner. Very few dishes to choose from and on occasion the quality was not up to the standard of our previous visit in 2015. Lots of Rabbit, Goat Curry and Frogs Legs or a beef pot with a stodgy overpowering sauce don't really do it for us. A nice filet steak or tuna steak option on the menu would be nice. Vegetarian options were also limited or unimaginative and no "beyond meat" type alternatives offered. My Pescetarian wife found the food choices very difficult as she only eats grilled fish and cant eat shellfish. The weekly lunchtime barbecue and buffet was excellent and its a pity it isn't repeated two or three times a week with one being evening. Ala Carte breakfast was excellent with the cake/bread basket a lovely idea and excellent cooked breakfasts. Unfortunately the kids club is quite basic with one lovely lady looking after the children but unfortunately all activities take place in the quite small room which is more geared up to use by smaller children. We love this place that much that we will return but hopefully the dinner food will have improved by then. Oh, and please sort the fly issue out in the restaurants during dinner and mosquitos were an issue at times. We were told by staff that the hotel no longer fogs the grounds which is a pity.

What a wonderful place. The staff was the friendliest I have interacted with. They arranged all of our expeditions and gave us a wonderful private experience. The food and service were top rated. We were in a beach view room and lived the room, the view, and the easy access to the beach. Spice Island Beach resort and Grenada are on my visit again soon list. Thank you to all of the staff there!

This is an amazing hotel located on the stunning Grand Anse beach. Upon making our reservation we were immediately sent an information pack detailing what to see and do on the island, excursions and other restaurants on the island which we found very helpful. The staff are so friendly and welcoming and couldn’t do enough for you, they remember everyone’s names which is very impressive and do their best to make sure you have a wonderful stay. The beach is beautiful as is the pool area and there were always plenty of sun loungers free. The rooms are lovely and look exactly as they do in the pictures. We were blown away by the quality of the food, it was exceptional. We stayed at a different hotel for the first part of our stay as we wanted to have a car and sightsee and try some of the local restaurants but the food we had at Spice Island was better than any other meal we had in Grenada. We weren’t keen on the white house wine but the rose was especially good and we also enjoyed the red wine, the cocktails were great. There was usually entertainment in the evenings such as a steel band or live singers which we really enjoyed. We are not usually ones to return to the same place as there’s a huge world out there to discover but we are already planning to return to Spice Island. If you are wanting a relaxing, beach holiday with beautiful surroundings, excellent food and amazing staff then this is the perfect place. We can see why they have so many repeat visitors!