Westin St. John Resort & Villas

The Westin was a really pleasant surprise for us. To start, Akima was so friendly checking us in and got us a wonderful room with a view of the harbor. I thought we would want to look straight out at the ocean, but the harbor was beautiful and it was fun to watch the boats come and go. Jay at the Lobby Bar was a joy to get to know, so friendly and smart. Kalek always made sure we got a good seat when we were eating, and we spent a lot of time getting to know him too. Another super nice guy, clearly with a bright future ahead of him. Dee in the Spa gave both my wife and I great massages. My wife has a very high bar when it comes to massages and thought it was one of the best she had ever had (so good she got another later in the week). The room was fantastic, it didn't seem difficult to find seating at the pool and the beautiful beach in front of Buoy Haus was where I spent most of my time. The resort has a number of very friendly cats and kittens that were adorable. The reason for four stars is the food is hit or miss, we had a couple of good meals and couple of disappointing meals. Isla Bleu was subpar and two tables around us complained to the manager about their meals while we were there. Maybe it was an off night for them, but for the price I expect better, although the bumblebee drink was great. I had a fish dish that was terrible at the restaurant by the pool. Crystal, our server saw I was disappointed and took it off our tab without me asking and offered to get me something else. The breakfast at Shorebird was really great each day, and I highly recommend it. All in all, the location and the people are what made the Westin a great stay. The views all around the resort are absolutely stunning and the staff was amazing.

The Westin on St. John is where you stay if you want the dream vacation (and, yes, if you're willing to pay top dollar for the experience). We rented one of the 3 bedroom condo units across the road from the main resort complex - very nicely outfitted, complete with a small pool, hot tub, and daily wake-up calls from the free-range roosters in the neighborhood... The beds are EXTREMELY comfortable. The kitchen, while small, has everything needed to cook adequately. The Dolphin market is within an easy 10 minute walk (be ready for sticker shock on food prices on the island - everything comes in by boat...) The beach is an artificial construction which is great for swimming but not so much for snorkeling if you want to see sea life. That said, it is a useful place to get your feet wet (so to speak) before moving on to the other celebrated snorkel sites.

Let first say that we have stayed at this resort several trips.Its very clear after the 2 hurricanes the place has changed dramatically.First of all the service is terrible and due to the new law that the hotel must employ island residents.This dramatically destroyed the service.At a grand to 1500 a night you would expect a certain level of service.The service folks are some of the rudest people you have ever met.The cleanliness is horrible.Rates have gone up exponentially and the service has regressed.The food is sub par.The beach and grounds are average.Do your family a favor and skip this hotel.Rent a home and explore the island.The water services for off island activities are subject to the ignorance of the management .If you do any island hoping or fishing make sure you go out of Cruz bay.

Fabulous room, quiet and comfortable with resort and water view. Food was mediocre, overpriced and very slow. The place is beautiful, but understaffed and over priced.

The Westin is a beautifully designed resort with a variety of accommodations, amenities, and restaurants on site. There are activities that are great for families, and the incredibly attentive staff make this a good choice for seniors as well. The villas are a mix of studios and 1 to 3 bedrooms, and are thoughtfully laid out. The resort is very well maintained, and the villas are clean and stocked (you can pre- order groceries) upon arrival, and they provide maid service during the week. The location is perfect for enjoying all that St. John has to offer, and the prices are very competitive. I cannot wait to return next year.