Four Seasons Hotel Lion Palace St. Petersburg

We went to the White Nights festival in July 2024 and stayed at the hotel for a night. We booked a signature room with a view of the landmarks but instead got a room overlooking the city toilet, above a bar where the music did not stop until late at night. At 11 p.m., we asked to change our room to a quieter one. Although there were rooms available, it took 2.5 hours to solve the problem. Upon checkout, we were given a gift certificate as an apology for the inconvenience caused, which turned out to be impossible to use even during the low season. Beautiful building, beautiful city, wonderful musicians and absolutely unprofessional hotel managers with no respect for their customers.

It was family trip, and we really enjoyed it. The location is next to St. Isaac’s Cathedral, and short walk from Neva River. We stayed in suite with a view on Voznesenskiy Ave/Admiralty. Although, it is not showing St. Isaac’s Cathedral, it is quieter, and has longer balcony. The suite was spacious with high ceilings, and modern amenities. We really liked food in the hotel. The breakfast was plentiful - the best we have seen. The decor and service were also impeccable. We have also eaten at Asian restaurant Sintoho, and enjoyed it very much; it is very pretty too. If you would like, they would find you tour guide to your interest, and it would be someone with real knowledge. For children, there is a play room available, toys, and kid robes etc. The spa was nice. Although they do not have a formal pool; a hydro pool is an interesting and enjoyable one. We will return.

The hotel is a real Palace. Very well furnished, huge height of the room windows and view to the famous Saint Isaac’s Cathedral. The bed is very comfortable (soft but no problem for the back) mattress The bathroom is very big with small builtin into the mirror TV.. TV in the room is large and modern. Air conditioning works really well and silently. Excellent sound proofing. I liked wooden doors and furniture. Paintings / replicas / photos are everywhere even in the toilet corner. Italian Restaurant was amazing especially I could recommend Octopus. The breakfast (we have taken on the menu) was well served and delicious. No goat cheese however, I have asked about it at the reception and we’ve been advised to inform the hotel about food allergies prior the visit. We’ve been welcomed by a nice Lama toy to our daughter. Thanks for that, she still takes it to the bed . The rooms with view to internal yard are good two. There is a glass roof of the restaurant where the breakfast is going on. I would still advise to take a suit with better view.

Amazing hotel, so much history. Takes your breath away thinking it was a real palace where the rich and famous at the time would spend their time. We loved everything about our stay. The views, the balcony was spectacular. Dinner at the Italian restaurant was amazing. The spa was great too. Highly recommend!

Amazing hotel with excellent services. Breakfast buffet with an enough variety of food and drinks. Friendly, superior staff services. Perfect location with a lovely garden facing the hotel and different nice restaurants in near foods.