The Crane Resort

We stayed for 3 nights on an extended layover before flying on to Bequia. I am glad it was only 3 nights as the noise of the pneumatic drills echoing over the pool area would have driven us to insanity. The hotel management did send a pre holiday email advising that some areas of the hotel would be closed for refurbishment during our stay but this in no way prepares you for the noise. In my opinion the hotel should be honest with their customers, advising them that there will be significant noise but offer some value in return, either that or close the place whilst you get the work done. - restaurants and food were good - staff were mostly very helpful and nice - great beach - our suite was clean and well decorated - it’s a big hotel with some areas looking neglected

The best compliments go to the friendly staff. Our room was amazing, clean and everything provided . The service in breakfast dining room was awful . No laid tables in indoor dining room for us every morning of 9 we had to go collect cutlery and coffee cups from other tables outside…we asked for coffee some days it took over 30 minutes to arrive. Over an hour waiting for lunch was totally unreasonable. Lots of building work going on.. drilling etc etc as construction site. Kids pool murky. No hot water on some days. Excellent Italian, Zen restaurant food great quality , friendly staff. Disappointing in places but beautiful setting and location

I stayed the weekend of 26-28 October with my friends and family and had an awesome stay, Dionne (Housekeeping), Room Attendants (to many to mention), Karen (Front Desk), made my stay memorable. I will definitely be returning. Looking forward to 2025.

Kenjai the recreation coordinator was fantastic From leading a breath taking 2 mile beach walk to coordinating a pickleball competition we had a fabulous time The restaurants on site were amazing The beach has crushed coral not sand. Soft and cool. Now I know why this is one of the top ten beaches in the world

So before we booked we let the hotel know that we had an early flight and and if you can accommodate us for early check in we'd really be appreciative. The reservation person said we will try. Np there I appreciate the honesty and effort. Arrival at the airport none of these taxis wanted to take us to The Crane as it was a short taxi drive which = Less money. Finally got the 3rd one we asked to drop us there and he agreed. Minus A/C as he was sniffing....onset of the flu. Arrived there told they can't facilitate early availability of room but they can try. So please walk around check the grounds shops and restaurants and we 'd let you know how it's coming. Walked for a bit. Landed at Colombian Emeralds great service from staff and Tarrell by the way. Then went L'azure where it all went down hill from there. Food took all of 45mins to come only after us asking 3 of the staff about it. Mind you restaurant had just 2 other tables waiting on their meal and our meal was grilled wings salad corn on the cob fish sandwich and sweet potato fries. After eating we came back to reception to find out shift had changed and room still not ready but by God u will have it by 4pm. I write at 3:39 pm .....room. still not ready so will update as our anniversary weekend progresses. I will not ever ever recommend #The Crane Barbados @the Crane to anyone to visit . P.S. - while in the lobby on the day we arrived 25.10.24 a woman in reception or at least a room behind reception was really nasty and unmannerly to a afro- British couple who were having an issue with non functioning a.c. in their room .... she properly well put down some rude terrible customer service big time attitude on them and stormed off. What the heck is customer service coming to in once beautiful Barbados.