Grand America Hotel

Spent 4 nights at this classic, full service downtown hotel in SLC. Checked all the boxes: Had all the facilities one would want. Service was uniformly excellent. Location was perfectly central-close to everything including the airport. Laurel the breakfast cafe offered a great breakfast. The room was large and clean with a nice bathroom. Valet parking was fast and efficient. If I had to stretch to say something “constructive”, I’d say the decor is a little old-fashioned, with wallpaper and not so contemporary design. But really that was not a bother at all. It’s not a hip hotel but just a really classically nice one. I would go back.

The rooms are very spacious and so clean. I could have slept in the bathroom area cause it is so big. Bed was just so inviting and comfortable. It is close to a few store so walking was amazing thou cold. The trak train thingy is literally right outside the doors. That was an experience.

A BEAUTIFUL HOTEL The Grand America is truly one of the finest hotels I hve every enjoyed. It is a magnificent building, beautiful in design and decor, and it is so well maintained that it looks brand new despite its age of 22 years. Their food service facilities are excellent, varied in menu and food offerings, and we always enjoyed excellent service and attention. The hotel was beautifully decorated for Christmas. Throughout the hotel, the employees were friendly and most helpful. We were visiting the city for a brief "pre-Christmas" visit including two concerts and a wonderful dinner in the Grand America main restaurant. Again, great service. Our room was spacious and well appointed, and again, it looked like it was brand new -- well decorated and well maintained. The hotel is a bit expensive, but we will always stay there when visiting Salt Lake again. It is well worth the price. Warren from Aspen, Colorado

I made the reservation in July 2024 for our stay and the total for our stay was $468. When we went to check in the cost was over $600. The bathroom sink in our room didn’t drain and the microwave beeped randomly our entire stay. I called maintenance and they were able to fix the sink but they put in zero effort to fix the microwave so we just listened to it beep the whole time. Parking is expensive and the one spot we were able to find had part of the roof missing and leaking water. Our room key only worked half the time. Luckily half our family was in the room each time we got locked out when the key didn’t work. Nice hotel but definitely not worth the hype. We will not be staying here again.

The grand America has the events dialed in. Probably Been here over 20 times and it always performs above our expectations. You barely know that there is any staff running the place because everything runs so smoothly. We didn’t stay here but when we have we’ve always been impressed.