Kimpton Hotel Monaco Salt Lake City

Beautiful hotel, lovely lobby and sitting area, excellent breakfast included with my stay. The hotel has a nice, classically modern ambience, and uses potpourri or scents to make it elegantly aromatic. The rooms were clean and attractive in an unobtrusive way. However, my initial room was directly adjacent to a guest who was playing music and the TV at extraordinarily loud volumes, well past 10pm. A text to the front desk resulted in them visiting the noisy room, but to no avail. I finally requested a new room, and Kylen (desk clerk) kindly reassigned me to another room 4 floors up. If it weren't for the obnoxious partying guest (and this was on a Tuesday evening) I would have rated the hotel much more highly.

We used to always stay here. But our last couple stops have us going past it. The perfume they now pump into the lobby is unbearable. Rooms aren't as quite as clean as they used to be, etc. I'm always kinda annoyed there isn't tea or coffee in the room...they send it up to you if requested which might cost ? (not sure) but it takes awhile and after a long trip you just want a hot tea. Valet parking is kinda pricey and if you have a truck it now cost more! It's a lame money grab because they park all the vehicles together! The staff is always lovely to interact with and it's still a good hotel in a good location but I hope they can make it like it used to be and keep it maintained.

The service was fabulous and staff very accomodating, its was such a relief that my pet can come and they had a pet bed waiting for him when I got there! I will return to hotel again and again, the size of this hotel was also perfect. I love the boutique hotels instead of the big box hotels the service was extraordinary!

Hotel was nice, front desk staff was great. Friends and I stayed there and went to a hockey game. After the game we returned to the hotel for drink and food at the hotel bar. It was 10:10pm, the bar closes at 11pm. The door to the bar was locked, 2 employees were cleaning up and never acknowledged us. We asked a passing employee why the bar was closed. She said the bartender wanted to go home. It was 18 degrees outside and we didn’t want to venture out. If you want to enjoy the hotels bar or restaurant, just know that the bartender dictates when they close, not what their posted closing times state. Kimpton send me a review and asked if I’d like to be contacted, I said yes please, no one ever reached out to me. If there’s another nice hotel downtown, don’t stay at the Monaco.

The entire hotel staff members were inviting and friendly. All of the spaces were thoughtfully decorated and clean. I was there before Christmas and got to enjoy the beautiful decor and Christmas music. The complimentary hot chocolate was a nice touch too. The best part was probably the bed which was like a much needed hug! I also enjoyed lunch in the restaurant and room service, and a beverage at the bar. (The burger was my favorite meal of the weekend!) This was my first time in SLC and it was a perfect stay. Perfect location for venturing out as well.