Hotel Sacher Salzburg

The Sacher Salzburg is a hotel that understands the very essence of service and quality. Everything and I mean everything is done to a level of precision and quality you just don’t see any where anymore. I travel a lot and stay at the Peninsula and the Mandarin Oriental which are my go to hotels.. but Sacher is on a whole different level and if I am in Austria, there is no where else I am going to be staying but the Sacher. The rooms have a great view of the river with high ceilings, heated floors in the bathroom, a shower you can have party in and the most luxurious snacks and fully stocked frig which comes with the room. But what makes the difference is the staff; Martha was extraordinary and she makes you feel as if you just walked into your home. Her quick thoughtfulness and she is always thinking how to make every experience even better - that comes from someone who loves her job and cares about their guests. Wow what an incredible job taking care of my wife and I. She absolutely made our Christmas and we will be back next year too! Lastly but not least was the restaurant, some of the best Schnitzel in Austria but what really impressed me was Venison Wellington! I’ve got today that was the most tender venison as I have ever had. My wife loved the Schnitzel and felt it was far better than anything she had in Vienna or anywhere else in Austria. So yes, we are going to be back and keep coming back thanks to a wonderful team of people who truly know how to run a hotel.

Great location in Salzburg. The room is small and shower floor was moldy but overall the room was cozy. Fitness room has only one treadmill so I had to wait to use it. The welcome amenity of the sacher cake was so sweet. The breakfast has a lot of selection and the staff are all super welcoming. The receptionist who check us in was also very friendly. The bellman which we saw every day was very helpful. The sacher grill served delicious food and dessert.

This was our second stay at the hotel. We love it. Great location right on the river across fromt he Old Town…a short walk across the bridge with all the locks. Still family run, but totally Five Star! We had a room with a small balcony on the river and a perfect view of the old town and Hohensalzburg. The staff is terrific; nice to a person. Great small bar for cocktails; and two excellent restaurant choices on premises: The Zirbelzimmer with it’s very traditional menu and decor…complete with deer antlers, etc, and excellent Austrian food; and The Sacher Grill which was updated since our last visit 8 years ago; stylish yet still casual with nice upscale traditional Austrian cuisine as well. Excellent breakfast buffet overlookiing the river, and of course, the Sacher Cafe, complete with the original Sacher Torlte. Valet parking is available at 55 EU a night. Walking distance to anywhere in the old town. The Christmas season is great with the Christmas Markets at The Dom and Residenzplaz. Salzburg is a wonderful romantic town; and the Hotel Sacher is definitely part of the charm! We look forward to returning. Highly recommend!

We returned to the Hotel Sacher after a gap of a few years and were delighted that the bedrooms had been upgraded but the lovely charecter and quality of service remained unchanged. Prime position, excellent staff and a very comfortable and welcoming hotel. A mention also for our Lartisien guest servoice manager, Shellam, who was most helpful despite a number of changes to our plans,

Perfect!! What a lovely hotel and amazing staff. Just spectacular service. Lovely gifts waiting in the room and to celebrate Dec 6 Nikolai (??) gifts outside the door. Will stay again. If I could give more than a 5 star review I would. And Andrea in the breakfast cafe was amazing. All of them were!!! Location location location too!! We did have to open the windows and turn off the heat.