La Cantera Resort & Spa

We have been coming to the resort for many years. The property is beautiful, both in the main hotel area and in the Villas, where we stayed. The staff helpful and pleasant. The golf course is a fair challenge. If you want a lovely dinner, go to Signature. The overall experience made us want to return...which we will.

The resort was beautiful, the property was beautiful and easy to navigate once you got the hang of it. All of the staff were pleasant. We had a villa and appreciated the quiet surroundings of nature during our stay. Wish we could have stayed longer. All of the restaurants we went to had wonderful service and delicious food. Several times we felt like we were the only one's at the resort because it was just so quiet and serene.

Very disappointed in the hotel. Two times they cancelled my reservation with only two days notice. In fact, I had even talked to them the morning they cancelled in order to confirm the reservation. They claimed that it was due to renovation work that was late, yet one of my colleagues was able to secure a reservation, but at a much higher rate. There are many good places to stay in San Antonio, and I've visited the city dozens of time for business. I would stay at one of those other places.

The recent stay at La Cantera Resort & Spa was disappointing due to cleanliness issues, with the most alarming being the discovery of an open can of alcohol with leftover contents in the room. Fortunately, the 3-year-old child did not ingest it, but it was a serious safety hazard. Finding such a thing in a hotel of this caliber felt wrong. When raised with staff at checkout, they dismissed the concern with a simple apology, which felt inadequate. This experience highlighted a failure in maintaining cleanliness and prioritizing guest safety.

I recently had a wonderful stay at the resort, which I visited as a birthday present. The food was absolutely amazing, and the staff were incredibly kind and helpful. They really made the experience special! My only complaint is that I had trouble reaching the front desk. I tried calling several times, but no one picked up. Eventually, I went down to the lobby and saw an employee asleep at the desk. Unfortunately, this happened on both nights of my stay, which was a bit concerning. It would've been nice to have better availability when trying to get assistance. Aside from that, everything else was fantastic, and I would definitely recommend this place for anyone looking to relax and enjoy a great stay.