Mokara Hotel & Spa

I just came back from six nights at the Mokara Hotel and Spa on the San Antonio Riverwalk. I splurged on a river view room with a balcony and it was definitely worth it. The room was lovely and very comfortable. The public spaces in the hotel were also lovely. The food at Ostra (the main restaurant) was fantastic. Big shout out to the kitchen staff. Everything I had was delicious, but the seafood was the real star. Some particular favorites were the ceviche (nice and spicy!), the smoked salmon on latkes, halibut, shrimp diablo and the redfish. The shrimp tortilla soup was also excellent. And let’s not forget the bar staff! The drinks were great. My particular favorite was the La Vida with spicy tequila. Yes, I like it spicy! :-) I also enjoyed the rooftop pool and the spa. When the weather was bad, I spent some time in the whirlpool inside the spa and it was lovely. The spa has a nice tranquil atmosphere, and staff were friendly and helpful. It’s the staff that makes this place so special. They went above and beyond for me in a way I didn’t think possible in this day and age, and I am so grateful to them. I came to San Antonio to meet someone for the first time (they were attending a conference at another hotel). We had several meals at Mokara and, when things didn’t work out, the staff was so sweet to me. I got lots of hugs (after they asked me if it was OK to hug me) and kind words, which I really appreciated. They also wrote me a lovely card with supportive messages and a second card the day I left, again with supportive messages. I was astonished and admit I was so touched that I cried. So, here are SOME of the very thoughtful and caring people at the Mokara Hotel and Spa: Jordan, Cherish, Lucie, Alyssa, April, Aide, Vanessa, Destiny, Emily Barbie, Nick, Alex, and Yaya in the restaurant Letty, Fajah, and the young man at the spa concierge desk Nichole at the front desk The housekeepers and bellmen To the hotel management: these people are keepers and I hope you give them all a raise! :-) To everyone else reading this review, I highly recommend the Mokara Hotel and Spa. If they can make my stay wonderful under the circumstances, they can certainly take great care of you, too!

After spending a wonderful week riding horses on a guest ranch in Bandera, Texas, my spouse and I made our first visit to San Antonio staying at the Mokara Hotel. We booked a room with a private balcony overlooking the River Walk and glad we did. The hotel has a private, secure entrance onto the River Walk and the location is a short walk to plenty of restaurants, attractions and, for morning stops, coffee shops and a bakery. The Alamo is also a short walk from the hotel. We had a room near the elevator, which can often be a noisy location, but we never heard a sound outside our comfortable room. We especially want to compliment Ezli, the valet who parked our car. He was the first staff person we met upon arrival at the hotel and was very helpful and accommodating throughout our stay, as we found the entire hotel staff to be.

Good.... easy check-in, friendly staff clean building inside and out, very nice amenities such as the use of the steam room and sauna at the spa, rooftop pool. The front desk quickly took care of the problem I had with a meal at the in-house restaurant. Let down... my frequent against profile at Omni is for a Corner Room High floor away from the elevator however this room was next to the elevator in the middle of the floor and had a wonderful view of a brick wall it made it very claustrophobic to try to do any work the next day.

Mokara is a beautiful hotel! The customer service is #1. From the time we checked in until we left we were always treated amazingly. It’s the small things that made a big difference. Bed turn down, fresh fruit left in the room in the evening, bath salts left were all great. Highly recommend for a couples trip. Full mini bar located in room also.

We had an amazing experience at this hotel. Couldn’t have asked for a better experience. From valet, front desk, spa, and housekeeping everything was perfect. Beautiful hotel. Comfortable beds. Best massage I’ve had in a long time. Would stay here again in a heartbeat.