El Casco Art Hotel

Not a 5 star hotel as advertised & not worth the high prices charged. The location of the hotel is very good, far enough away from the traffic & crowds in the city centre, but easy enough to access sites easily with a car. The breakfast buffet was good, (though the coffee, American & espresso was just fair), and it was nice to sit outside. We had a beautiful view of the lake from our room, & the beds were comfortable. Those were the positives. Lots of negatives though. The rooms & facilities are not well maintained. The carpets through out the hallways & rooms were threadbare & stained. The shower went from hot to cold during use. There is no real air conditioning, just what they call “ air refrigeration “ which did not sufficiently cool the room, & there were no screens on the window, so if you left them open insects flew in. The pool area was a complete mess: few loungers, & what they had were ripped & worn. No pool towels to be found. The pool was filthy, with tons of debris in it. For some reason, on a very hot day, the glass retractable door of the pool area was kept closed, so if you wanted to enjoy the shade, you had no fresh air. The hot tub was actually disgusting, there was so much scum floating on top & the water was cloudy. Overall, very disappointed with the hotel, would not recommend it at all.

This is a delightful hotel a few miles outside of Bariloche. We used a taxi and it cost about £10 to get back from the town. It is set on the lake with beautiful views. The room was very comfortable with a terrace . The hotel is full of art and was quite quiet , it didn’t feel crowded. Lovely pool area and we enjoyed an afternoon sat by the pool over looking the lake. If you don’t want to eat an evening meal in the hotel there are a few restaurants within a short walking distance from the hotel . Would certainly recommend particularly if you want somewhere a little more special than the central Bariloche hotels .

I stayed one night and found the facilities and staff to be extraordinary. I needed to leave early for a flight and they made me coffee and a small takeaway package since I could not stay for breakfast. The grounds are lovely and I had the best trout dinner in their on-site restaurant.

Delightful boutique hotel outside of the city of Bariloche. There is beautiful art work all through the public areas, rooms and the gardens. Breakfast was a buffet which was plentiful. We had a nice large room and were very comfortable. Wish it had been a bit warmer so we could have used the pool.

Decent hotel, which could be improved with a little better maintenance. Our room was large and had a great bathroom and view of the lake. There is lots of original art scattered throughout the hotel, which makes for a nice visual experience. The breakfast was very good and we also enjoyed several dinners at the hotel restaurant. The restaurant servers were all smile, helpful and eager to please. We loved all of them. The hotel gym and spa were okay, nothing special. Front desk was efficient, nothing more. The only negative is the lack of maintenance of the facilities. The hallway carpet outside our room was disgusting with bleach and other stains. I noticed several places where wood moulding was missing or hanging on the wall for dear life. The gym was dirty with lots of dust and cobwebs. Give me a week and I could easily fix all these problems. Overall, I recommend this hotel, but would highly recommend with better maintenance.