Pendry San Diego

I had high expectations for my stay at Pendry San Diego, but unfortunately, my experience was deeply disappointing due to a serious incident that the hotel has failed to address adequately. During my stay, someone entered my room uninvited, accompanied by their dog. This was a significant breach of privacy and security that left me feeling unsafe and violated. Despite bringing this to the attention of the hotel, the situation was poorly handled. To make matters worse, no formal incident report was filed, which is a standard procedure in situations of this nature. This lack of accountability, coupled with the dismissive responses I received, makes it clear that guest safety and satisfaction are not prioritized at Pendry San Diego. For a hotel that markets itself as a luxury property, I expected far better care and professionalism. I cannot recommend this property to anyone seeking a safe and respectful stay.

Outstanding hotel, very good service, cleanliness was superior and I felt very safe. Provisional restaurant was very nice, the Champage machine was a nice touch. The pool area was elegant, clean and very comfortable. The staff called me by name & I was overall very pleased!

Perfect accommodation, very good cleaning, comfortable and beautiful room. The room is quiet even on the noisy Gaslamp weekend. The location is excellent. The breakfast is amazing. A lot of delicious options. The front desk staff are friendly and ready to help.

An excellent stay. The hotel is located in a tourist area, in a beautiful historic neighborhood. The hotel is structured according to the boutique hotel concept, in an old and well-preserved building. The common areas are cozy. The apartments are spacious, with clean and comfortable beds. The bathroom has a modern design, with a shower cubicle shared between the bedroom and the toilet. Luxury toiletries from renowned brands. Soft bath towels. In short, the structure is impeccable, in a pleasant environment. About the staff? Well-trained and only formal, not friendly.

The staff is great, the rooms are nice but if your room faces the street don't expect a good sleep. Our room window was facing 6th and J Streets and we unfortunately had to deal with a lot of noise. I love the Pendry hotel but the location isn't the best.