Fairmont San Francisco

My recent stay at the Fairmont San Francisco was truly memorable. The room was spacious, beautifully furnished, and offered an absolutely stunning view of Alcatraz and the bay. Waking up to the sight of the sun rising over the water, with the island in the distance, was an experience I won’t forget. The room itself felt luxurious yet comfortable, with plenty of space to relax. The bed was plush, and the marble bathroom added an extra touch of elegance. It was clear that attention had been paid to every detail, from the quality of the linens to the thoughtful amenities. The hotel’s location on Nob Hill made it easy to explore the city, but honestly, it was hard to leave the room with a view like that. If you’re considering staying at the Fairmont, I’d definitely recommend asking for a room in the Tower Building with a bay view—it’s worth it.

Historical hotel, plenty of photos on tbr walls in the hall. Rooms are extremely comfortable, no complaints there. Quite an experience,much different than modern hotels Unforgettable time. We had a family gathering, and the atmosphere of the hotel just added to our gathering

Hiding behind its glorious past, Fairmont San Francisco is a big disappointment. From long queues at check-in (you can easily spend an hour queuing while the staff is unfazed by their underperformance), to mice roaming freely in the restaurants (Laurel Court), hidden fees disguised as features (Urban Experience Fee), discrimination, double standards and arrogant staff members – the Hotel has everything you'd want to avoid. The housekeeping staff was the only exception – nothing to complain about in that department.

I used the spa and was told to remove my jewelry right before a massage. I was given no place to put my items so I slipped them into the robe they supplied me. Long story short, they found my necklace in a washer machine, but not my wedding ring. There is a total lack of taking care of guest. I was so polite during the whole process until I realized that the management wrote me off, never reached out to me, and never replied to my email. Instead they had an employee who doesn't even work at the location talk to me. It felt very cowardice of the Fairmont and admin of the company. To top off my visit, after my massage I wasn’t told where to go. I opened the wrong door shocking a woman who was in a massage room exposed. We were both completely embarrassed by the situation. This just shows another level of the company not looking for the wellbeing of their guest. I’m really disappointed how the admin handled and treated me and the situation, especially considering the amount of money I regularly spend with the company, in the thousands.

Visited SF for a lovely birthday getaway. We splurged on a suite at the Fairmont. It was worth every penny. We thoroughly enjoyed our corner Suite. We couldn’t stop looking at the west, north and east views. We lucked out on the blue sky filled weather. The spacious living room was great to relax in. Suite had a nice big bathroom with amazing water pressure. Appreciated the comfy robes. Enjoyed breakfast to the room twice. The omelettes, pastries and fruits were exceptional. Loved having quality coffee/Nespresso in the room. Housekeeping kept us refreshed, fluffed and folded every day. Room service staff were also exceptional. Enjoyed the Tonga room too. Fairly crowded and not super “traditional” tiki like in previous decades, but still fun. The Wiki Wiki drink was delicious.