InterContinental Mark Hopkins San Francisco

I fell in love with the hotel when I saw the photos of the elegant lobby and booked our first stay. The hotel staff welcomed us so warmly that we felt like royalty-not 2 weary cross country travelers. The next morning, the concierge encouraged us to ride the infamous San Francisco cable cars that run right past the hotel and taught us how to use the AP to pay for our ride. Thanks to Mr. Ric's expertise we successfully rode the Cable Cars and have wonderful memories and great photographs of our experience. In addition to the lobby, the restaurant is elegant and staffed with very professional wait staff, and the guest rooms are beautiful and spotless. When we travel to San Francisco to visit our son and daughter-in-law we wouldn't think of staying anywhere else. Thank you InterContinental Mark Hopkins!

Love this hotel, at the top of Nob Hill. Historic and beautiful. Top of the Mark bar is wonderful. Beds and bath are nice. My only complaint is the lack of upgraded TVs. No ability to stream and not even an option to purchase movies. Really should replace TVs since this is a 5 Star Hotel.

Came here for Fleet Week and a bit of hiking in the Presidio and walking around Chinatown. First off, the room was comfortable. Room was clean and beds were comfortable. Bathroom was clean and the shower was fine. My IHG Platinum Elite status got me a room on the 16th floor with a view of the Transamerica building, Yerba Buena Island, and part of the Bay Bridge. Floors 16-18 are within the central part that face either northeast (me) or northwest. I imagine the northwest view had views of Alcatraz and the Golden Gate Bridge. Also, floors 16-19 have stairs access from the 15th floor. The rooms on these levels has that level of exclusivity. Why am I knocking off 1 point here? The room is dated, but not sure if this is intentional because it seems every Intercontinental I stay at, I get this dated aesthetic. Also, the ice machine is on the 9th floor for every floor even though I was on the 16th floor. I didn't dine or have room service here because it's pricey. Front desk guys are professional and responsive. There is a small museum for Mark Hopkins who used to own the home that sat where the Intercontinental currently sits. I would stay here again.

The rooms at the Mark Hopkins certainly need a makeover. It reminded me of the Drake Hotel in Chicago. Therein lies the charm. Corner room was spacious with outstanding views. Gym was well stocked. iHG elites are entitled to free drink coupons at Top of the Mark. Certainly worthwhile since cocktails are $23-$25. Late checkout as a Platinum member was honored without hassle. Walkers arriving on BART at Powell Street are in for a steep uphill climb.

Beautiful hotel, inside and out. You felt like each employee knew you. The food at the restaurant was very good. Top of the Mark, magnificent views if it isn't foggy. Everything about this hotel is pricey but if you can afford it you'll enjoy it!