Palace Hotel, a Luxury Collection Hotel, San Francisco

The Palace is hands-down my favourite hotel, not just in San Francisco but worldwide. It is historic, charming, and perfectly located. Pictures cannot do justice to the splendour of the Garden Court and the Pied Piper Bar is a wood-panelled gem. The high-ceilinged rooms are spacious, airy, and well-appointed. The BART stop on its doorstep makes The Palace perfectly located for those of us who prefer to get around the Bay Area by public transport. I have visited regularly for 15 years and have never been disappointed. And, for all that, the real differentiator at The Palace is the people — extraordinary staff who are extremely well-trained and deeply hospitable. Many of them also have long tenure, despite being clearly qualified to work in any of the world's luxury hotels, which tells you something about how this hotel is run. Don't hesitate to book it. The Palace competes with the very best in San Francisco and offers great value too.

This is my favorite hotel in San Francisco. I travel 50 days a year and hands down they have stood out in impeccable service. The hotel is absolutely beautiful. The location is fantastic, the history of the building and the friendly, happy staff really make every visit something special. I love that's it right in front of the Montgomery Bart Station. The Housekeeping Staff is beyond amazing and truly love the turn down service. The hotel staff really makes you feel very special and welcomed! I would recommend it for business or pleasure. It's walking distance to the Ferry Building and many awesome restaurants. San Francisco is still one of my favorite cities in the world!

Palace's location in relation to the Embarcadero BART stop is very convenient. Check in process was a breeze, and the room happened to be ready six hours prior to my promised check in time (allowed me to avoid checking my belongings into the bell hop). The room was clean and quiet. I only stayed overnight, so I can't rate housekeeping, but I can't imagine it being anything other than superior. Checking out was a breeze. I'd easily recommend this location to any family and friends.

Lovely historic hotel! Beautiful, elegant, nice rooms, great staff. The glass ceilings Garden Court restaurant is a great experience. Rooms are nice size, hotel is well maintained. Went for the San Francisco Guardsmen Wine Auction, which was a great event.

Loved our upgraded room ( a thank you for being a titanium lead ), love the friendly knowledgeable and accommodating front desk staff, and so enjoyed the Sunday brunch in the atrium with friends. Highly, highly recommend. 2nd stay at this property and high quality service and elegant old world charm remains the same. We will be coming back again and again.