Parc 55 San Francisco, a Hilton Hotel

PROS: 1. Very centrally located. Union Square at 5' walking distance, Powell Str. at 3', Yerba Gardens at 7'. The metro station is at Powell Str. and the Bart from/to the airport takes 25' (in case you don't want to spend money on a taxi). 2. Rooms are spacious. Nice matresses. 3. Staff is seemingly kind. CONS: 1. Location close to TL (Tenderloin) area. Lots of homeless people and drug addicts everywhere in the center. Have not felt threatened in any way but, good to know in case you can't handle it. 2. Breakfast costs USD 40,00 per person (including taxes) and if you add a tip, goes up to USD 50,00 per person. Is it worth it? No, definitely not. Tried eggs, potatoes, cake.. all far from being good. Would be medium even for a 3* hotel - but would not be so expensive! For this price, try a diner, there are three good ones around the hotel. 3. Staff is not essentially helpful. Asked reception not to charge my personal credit card (which I provided only for the security deposit) but the company's card we have already paid the deposit with. Did they cross check both card numbers? They did. Did we confirm it again on departure date? We did. Guess in which card the charge was finally done.. yes, my card! Send mails to correct the error, not a single reply. I mean, this is purely a luck of effort.

We had a great stay at Parc 55 Hilton. The hotel was comfortable and well located, but what truly made the experience special was the front desk manager, Mavis. She was wonderful, attentive, and extremely helpful throughout our stay. Her warm and professional approach made us feel very welcome. Thank you, Mavis, for making our visit even better!

Parc 55 is a nice hotel, very dated but has some charm. Housekeeping were good and we came back to a clean room most days, remember to buy water they don't always replace it. Very loud at night, sirens, music and screams can be heard even on the 17th floor. Please do not book this hotel with children. The area right beside the hotel is very dangerous, drug use is visible, homeless everywhere, poop and needles on the pavements, the Tenderloin area is minutes away, do some research, please. The hotel will not alert you of this. We also witnessed very explicit sexual activity near the main door entrance of the hotel. Again do not book with children, they do not need to see this. I do not recommend this area, or either of the Hilton hotels located here.

I read reviews about this hotel before going. Normally, I have a different experience to the reviews I read, but the reviews about the noise from the streets at night and thin walls are spot on. Vents on the windows do not close properly. Fine big hotel, clean, nice room. One thing we did not know going was that the pool is in a different hotel, a bit of an inconvenience, but the heated pool in the other hotel is lovely. Your tourist tax is giving back to you to spend in the hotel, which is a quality touch. But outside of the hotel is like a zombie land, my heart goes out to those homeless people and it is not the hotels fault but we had some uncomfortable experiences with them.

Good security and location. Our bed had bed bugs and it was very stressful to think of the aftermath to prevent them from bringing them home. Now I always know to triple check instead of thinking I’m paranoid.