Taj Campton Place

I will say I was not overly happy when I checked in due to a small AMEX perks issue, and the room was dated, but I ended up happy here for one reason, the people! The front desk team, concierge, and front door person were all really helpful, kind and wonderful. Also we ordered room service on 2 occassions and thought it was very good. The hotel needs an update but its got a great team of people, so when they do the update it will be even better.

Friendly staff, quality rooms, very comfortable beds and delicious food! Great Indian as well as US options. The Taj doesn't have all the trappings of a chain hotel but I like that what they do, they do well. My favorite go-to place to stay when I visit the city.

I stayed at the Taj Campton for one night in March 2025, expecting a 5-star experience as advertised - and thus, someplace with parallels to the Four Seasons, Palace Hotel, or St. Regis. Unfortunately, the property fell Far short of these expectations. The lobby and overall property are small and unremarkable, resembling an older office building with zero wow factor. The breakfast area and bar are reminiscent of a Ramada Inn, and the dated rooms are small with views of a concrete wall unless you're above the 9th floor. After 9 pm, the bar closes and there is no common space in lobby to sit and relax at night. The workout room is on a covered balcony, which locks at 10 PM and is cold at night due to the lack of heating. My room lacked an in-room coffee maker, and there was no coffee or pastries available after 9:45 AM, which is inconvenient for those who want to sleep in on weekends. The room furniture is outdated, and the shower head was awful. The $35/night facility fee is unjustifiable, covering only lobby coffee, Wi-Fi, and plastic water bottles in the room. A Ramada Inn offers more amenities than this place. If this were a 3-star property without a facility fee, it would be a decent choice as expectations would be set accordingly and the central location is good. However, as a proclaimed 5-star property, it is a huge disappointment. Don't get scammed. Those reviews praising the property---it's truly perplexing, I'm not saying positive reviews are being falsified, but I can't explain how anybody would think it in any way came to a 5 star experience. Don't bring anybody here to impress them. Stay here if its heavilly discounted, other places are sold out, and your alternative is the Castle Inn.

Service at the Taj Campton was consistently warm and attentive. Throughout the stay, every staff member I encountered greeted me with a genuine smile. My room was spacious, exceptionally clean, and well appointed with everything needed. The location is perfect and a short walk to shopping, dining and the streetcars to get to places a little farther away. This was my first visit but it will not be my last.

We had a fantastic, 3 night stay at the Taj. It is a clean and well kept property with excellent staff. We were continually blown away by the level of customer service; we even passed one of the doormen after he was off shift and making his way home a few blocks from the hotel - he still recognized us and said hello “Mr. & Mrs. So and So”. The fact that he knew us on sight after only a few interactions just cemented for me how seriously this place takes its customers. We will absolutely stay here again the next time we’re in San Francisco.