The Westin St. Francis San Francisco On Union Square

I’m Titanium Elite & reserved a Parkview Suite. At Checkin I requested an upgrade to the Chairman’s Suite since it was vacant and my status should have made it happen. It didn’t so I went to my room and enjoyed the hotel strikers banging nonstop

I’ve been staying at this property yearly since around 2021. It’s been through a few rounds of renovation (and is still in progress), so it’s been a bit of a different experience every time. My most recent stay was absolutely stellar. The team really acknowledged my platinum elite status, upgrading me from the base room to a 1BR city view suite with two bathrooms in the tower building, and accommodating both an early check in and a late checkout. I had previously stayed in a 1BR suite in the Landmark building and I definitely prefer the suite layout in the Tower building instead. The brand new elite lounge (Westin Club, which used to be the old restaurant), is absolutely beautiful and a great place to hang out or entertain colleagues. I enjoyed the appetizer hour (which included free wine one of the evenings) and grabbing water, coffee, snacks, and soft drinks to take up to the room any time. They are still renovating Clock Bar and the grand lobby at the moment, which are the only downsides. The only bar they have open, the Tower Salon Bar, is nothing special and a far cry from how amazing the Clock Bar used to be. When the renovations are fully complete, the property will be leading the new era of hotels around the area. But even now, it’s pretty great! Highly recommend.

Stayed on a business trip with my daughter, the Hotel presents nice,But no real Vegan options and No Non Alcoholic Beers. the housekeeping don't make the beds they just throw the covers over and they wouldn't even pick up a pillow off the floor. My daughter was verbally abused in the elevator and it was reported to management and security....we were not informed of anything further but we saw the person around the hotel days latter ??????????

Hotel is located right in the centre of the San Francisco downtown area on Union Square. If travelling from the airport via the BART metro network, then exit at Powell Street station (journey time approximately 30 minutes) and walk up Powell Street to the hotel which is on Union Square. Hotel location is excellent being fairly central and being within walking distance of City Hall, Chinatown and the city’s financial district. I was on the 10th floor of the hotel and found my room to be large, clean, comfortable and of a good standard. The staff were very helpful, courteous and eager to assist with any queries I had. While there was no functioning restaurant during my stay there was a fairly well equipped coffee shop in the hotel lobby. In addition, staff directed me to a choice of several diners on the same city block which provided an excellent breakfast, and which were of a good standard and very convenient. In summary, the hotel is excellent value for money, and I will stay there on future visits to San Francisco.

One night Dec thursday night stay we arrived at 3pm and room was ready, asked for landmark building to get full effect. 4th floor #429 corner room 2 windows everything in its place and clean, Platinum got us executive lounge its huge, we were told the club is the old hotel restaurant. Make sure you take the time to check out hotel and its history and take a ride to the top of the tower to see view push 32 on keypad. There are plenty of restaurants close by and we found hotel to be in safe area. I wouldn’t hesitate to recommend landmark room to anyone.