Cabo Azul Resort

Imagine the concept of a hospitality, but in reverse. Whereas in a normal hotel, everything exists to make you feel comfortable and happy, in this resort every single interaction is another opportunity to relieve you of $$ and/or insult your intelligence. The very concept of luxury and and is based on what they charge vs. what they provide. If you’ve ever traveled anywhere else, prepare to be confused. Welcome. Let me explain the rules. Rule 1: the customer must ever never leave We have a one year old baby and paid for a week in a two bedroom ocean view suite with a kitchen so we could occasionally eat in (people with kids will get this I’m sure). It’s not a cheap vacatio, but on day two we returned from the grocery store — an actual grocery store, not the dimly lit crypt of weirdness they have on site — we were all made to get out of the uber in 90F+ heat and walk the remaining 100ft (with a stroller and a tired hot baby) because the car wasn’t permitted in. There was no option for a licensed cab outside of Walmart. So why, you might reasonably ask, would they force paying guests through this utterly needless inconvenience? We could only assume it was punitive. “Now don’t leave the premises again.” Rule 2: overcharge and confuse The restaurant prices are LAUGHABLE. Having merrily eaten in nearly 20 Michelin star restaurants across different continents, we’re not afraid of paying good money for good food. “Javier’s” charged us almost $288 (including mandatory tip) for two alcoholic drinks each, four tacos (between us), a bottle of still water & some very lackluster guac. They use old 1990s (?) currency conversions as a decoy but YES that’s a $30 margarita you’re drinking. A THIRTY DOLLAR MARGARITA. Just for reference, a specialty margarita at the rooftop bar at the Waldorf Astoria in Beverly Hills is $28. It was the same story the next night at the other trap (/restaurant). Literally another $300 for a limited meal for two (I had a stuffed pepper). The Waldorf Astoria this most definitely ain’t. Rule 3: Upgrade nothing Want to stay in and watch TV in the 1990s? Sure thing. Why would Netflix, Apple or other apps be made available in a Hilton resort in 2026? Such modern conveniences didn’t exist when someone from Hilton last did a sense check on this place. There’s a laminated list of cable channels if you want to find Forensic Files though. Joking aside — and worst of all — we couldn’t connect our baby camera or heart monitor while we were here. No raw WiFi, even for staff. Their greedy intrusive data-gathering captive network is more important to this family resort than your child’s safety. Sigh if you’re surprised. Lastly, if you’re here in the balmy the summer months, you should know that there are NO outdoor fans or aircon at these eyebleedingly expensive restaurants (every palapa style establishment we visited in town had this most basic accommodation). Nor do the dark, stuffy medieval gauntlets that lead you through to humid bowels of the building to get from room to pool. Rule 4: this is NOT about your convenience, dummy Housekeeping, again, is not designed to be for your convenience. You think YOU, this guest, are of any importance in this place? Get over yourself! Twice we asked them to come back “in ten minutes” (asking in Spanish and English. TEN MINUTES. We have a one year old!) and they were seen again for hours and hours. Management did text to say they would come during Happy Hour (quelle surprise!). Finally, the guy that says “welcome home” and purports to be your concierge on arrival (Omar, in our case) will never EVER be seen again after doing a very heavy sell on excursions that he subsequently realized we couldn’t do because of our small kid. No one explained the directions to the almost hidden ninos pool. Apparently there’s a kids recreation room too. Was never shown to us because it’s not money making venture. Two notes to end on: 1. the pool staff are pleasant and polite. The pool area is nice (but the loungers are smashed together too closely). 2. If you’re thinking of buying a two bed suite beware. One of our rooms had NO windows at all (not described to use on booking) and therefore no natural air or light.

Just came back from Cabo Azul after a weeklong stay with a family of 10 including 2 toddlers. This was our 5th trip and oh how we had missed this place. As always, the beauty, cleanliness and service of the staff are second to none. It's a place you never want to leave! Our only disappointment was flor de noche/pool bar. In the past, the drinks were so yummy and reasonably priced. Everything there is super expensive and the drinks are very untasty. I don't mind paying high prices for something good but that was not our experience. Cabo Azul itself is magnificent tho!!!

We checked into the Cabo Azul hotel yesterday, July 24, 2026. The room lacks a stovetop for cooking, the fridge is tiny, and there are no dishes—though, fortunately, they did bring us a microwave when we asked. Our room is literally near the road; it seems like there’s no one else in this part of the hotel but us, and there’s this constant, terrible noise—like renovations are happening right behind the wall—which is incredibly irritating. It feels like they’re just messing with us. We are Monarch members, but since we don't want to buy more points or upgrade to Hilton, they simply don't care about us anymore. Everytime they take us on presentations they tell us that we won't be able to go to this hotwl anymore but I genuinely think that soon that will be true. We asked to change rooms, but they said we’d have to pay an extra $95 per night. We are very disappointed; back when it was Diamond, the treatment of guests was so much better—before Hilton bought it out.

This was our first stay at Cabo Azul Resort, and it certainly won't be our last! We celebrated my husband's 70th birthday during our visit, and the resort made the occasion extra special by surprising him with a beautiful birthday decoration on our bed—a thoughtful personal touch that we truly appreciated. The resort itself is absolutely stunning. Our room was impeccably clean, the oceanfront setting was breathtaking, and the infinity pools and spas were among the most beautiful we've experienced. Every staff member we encountered was professional, friendly, and attentive, making us feel welcome throughout our stay. We also enjoyed dining at Javier's Steak House. The food and service were outstanding, although it is on the pricier side. Overall, Cabo Azul exceeded our expectations and provided us with a memorable vacation. We can't wait to return!

After staying at The Cape, we spent the rest of our trip at Cabo Azul and found it to be much more family-friendly. We were traveling with a group of 3 adults and 3 children and stayed in a two-bedroom villa. The villa was spacious, comfortable, and worked great for our family. The property itself is massive, with plenty of pools and lots of room to spread out. One thing we noticed throughout our stay was how clean everything was. You constantly see staff cleaning and maintaining the grounds, which was impressive. Unlike some of the more adult-oriented resorts in Cabo, the kids were welcome in all of the pools and spent hours swimming every day. If you're traveling with children, this is definitely a major plus. The resort has a beautiful atmosphere and even features a Javier's restaurant on-site, which gives the property a very upscale Cabo feel. There is also a market on the property that's convenient for quick purchases, but be prepared for resort pricing. For example, a six-pack of 500ml Fiji water bottles was around $30. There is also a Starbucks and café on-site. We ordered lunch from the café one day for our group of six. The meal consisted mainly of pre-made cold sandwiches and cost about $120. Unfortunately, the food was just average, somewhat dry, and definitely not worth the price. The next day we ate across the street and found the food to be both better and much more affordable. We also looked at the menu for the poolside restaurant and found the prices to be quite high. Instead, we used the DiDi Food delivery app several times and were able to get excellent local food delivered to the resort for a fraction of the cost. Overall, Cabo Azul is a beautiful, clean, and family-friendly resort with excellent pools and spacious accommodations. While the on-site food and convenience items are expensive, there are plenty of nearby dining options that offer better value. We would definitely consider staying here again with our kids.