Hotel El Convento

I recently hosted a small private birthday dinner here and could not have been more pleased with how everything turned out. I worked in hospitality for almost 20 years so I personally know what it takes to get an event from start to finish. From the very beginning, Gabriella and her team were responsive and accommodating to all of my requests. During our dinner, the banquet staff was so on top of every detail. They allowed us some flexibility in the timing of dinner and made sure a wine glass was never more than half empty. They were present during the event and incredibly responsive to our needs. We preselected a three course meal along with several passed hors d’oeuvres and everything was fantastic. I would highly recommend hosting an event here, the night was everything I could have dreamed of. Thank you, Hotel El Convento!

Wow--I've never seen such whiney reviews! To think I almost passed this up because of of a few negative reviews! This place is a GEM--in the heart of and in the most convenient location in Old San Juan. It's an antique building, and a converted convent--if you want perfect silence, a generic room with all the bells and whistles, please--go stay at a Marriott somewhere! I found it perfectly enchanting--my room had high ceilings with beams and my own private covered patio! I'm a light sleeper and my room was literally across an aisle from the restaurant. I slept perfectly well--they stop all service at 11 p.m.--if you go to bed before then, you're probably not having a great vacation! All service people were amazing, accommodating and friendly. Had Eggs Benedict and cappuccino for breakfast and a margarita and watermelon salad for lunch--all perfectly delicious--can't wait to come back!

Be aware this is a wedding venue. We stayed for 3 nights and every night there was a wedding which included LOUD music until 11 pm. Impossible to go to sleep before 11pm. The shower had poor pressure from the ceiling showerhead forcing you to use the handheld showerhead which could not be used when in the wall mount. The stopper in the bath sink did not work. We left a cash tip for the maid only to find a housekeeping gratuity had been added to our bill. Not recommended.

Wonderful meal at El Convento! Go see Riccardo for extraordinary cocktails! Fabulous breeze, food was amazing! We had the salmon and the Pesto pasta. The pasta was so different and very delicious! We recommend the dining and hope to return to book the hotel!

My husband and I had the great fortune to stay at El Convento, in the historic old town in San Juan. We were drawn to this historic building and its’s position in old town. A perfect location to walk to forts, art galleries, restaurants, shops and our favourite Anita’s ice cream and sorbeto shoppe. All staff were friendly, helpful from check in to check out. We had the opportunity to have a number of meals in the restaurant which is a lovely oasis. I have allergies and they were most accommodating. I would like to give a special thanks to Andrea, Indira, Stephanie and Jesus as they are not only great representatives for El Convento but really took care of all guests and especially helped me feel safe with regards to my food allergies. After all that Puerto Rico has had to do after the massive hurricane seven years ago, I am amazed by the people and their strength to move forward. We will treasure the memories. Gracias.