Hotel El Convento

We decided to visit Old San Juan for a Christmas family vacation and this hotel and the staff did not disappoint. The bell hops were all super attentive and just nice people. They were all quick to help with a restaurant recommendation or calling a taxi or just helping with bags. The front desk was also great especially want to say how great Griseliz and Adioha were upon checkout. The bartenders were all super cool too. As for the hotel the best part is how you feel like you’re transported into old San Juan of 200 years ago. From the architecture, to the decor, to the surrounding square and cathedral it’s amazing how you feel like you go back in time. The location of the hotel is perfect as it gets you away from the cruise ship frenzy and closer to the restaurants that make Old San Juan special. We took advantage of the hotel partnership with the Marriott on the Isla Verde beach. This was a nice feature but it also made us appreciate El Convento that much more. There’s more I could say but just trust me that staying at this hotel will make your trip to Old San Juan memorable.

The guest experience was amazing! Josantonio took us through the facilities to make sure we enjoy the visit. He recommended a lot of great restaurants nearby. We also visited their restaurant Patio del Nispero in the hotel. Carla took care of our room and made sure that everything was clean and perfect.. Overall, an amazing experience !

Pros Great location Very helpful staff Wonderful cool old building Room clean and comfortable Decent on site dining Rooftop plunge pool kids enjoyed Nice and tasty morning coffee Cons Ongoing work around building. Didn’t really disturb us in any way but just feels a bit “under construction”. As a couple people mentioned street noise can be a good bit. Sunday night surprisingly noisy. Seemed like a big night for weddings. Gym was decent but AC not working so quite stuffy. Food was ok.

We really enjoyed our 3 night stay in San Juan, prior to our cruise departure. Largely because we booked a charming old world hotel called El Convento. The rooms were elegant and soundproofed and air conditioned. The center courtyard was large and comfy and had lots of umbrellas for rain and sun protection, plus a lovely resident cat! We had several meals there and were impressed with the quality and service. The hotel offers a nightly wine and cheese hour at their sister hotel, which was a short walk away. It was lovely and Henry( the GM) checked in and chatted with guests regularly. The hotel kindly left a bottle of wine and glasses for my birthday, gave us bottled water and provided umbrellas. There were 2 weddings and a photo shoot while we were there. A lovely hotel! Lots of shops along the cobbled streets, historical sites easy to walk to.

This was a fabulous hotel. Reminded me of a casa rural in Spain where you had your own room in a family mansion. Open interior courtyard was beautiful. The artifacts/decor are museum pieces to enjoy at every turn. The staff were gracious. Plunge pool was smaller size, no lap swimming, typical for these boutique hotels. Enjoyed the wine & cheese evening event. Room updated, good WiFi & plenty of outlets. The location to explore OSJ was perfect. Felt very safe. Shocker alert:airport has no electric connections, must rent a power bank, charge all devices 100% before leaving for airport.