Nayara Alto Atacama

We were hesitant to go to the desert at first but little did we know we would meet the best person ever, Eros! He really made us feel right at home, as well as the entire staff. The hotel was super clean, a lot of excursions. The staff tried their best to accommodate our dietary needs, offering vegan options. They even set a 3rd bed for us. We each got our own bed. Thank you to the supervisor Pedro, and the entire staff. Eros we will miss you, thank you for everything. You made our stay ❤️

Wow! Amazing resort outside San Pedro de Atacama. Good restaurant and bar. You can book full board or breakfast only (which we did). The bar is more informal and we enjoyed that several times. Rooms are spacious and all have private patios. The hotel spa was wonderful. Staff is helpful and all speak English well. The hotel offers extensive small-group excursions around the Atacama area which are well worth the time and expense. The hotel also has a large star-viewing platform on top of a hill in the middle of the property and offers star-gazing programs at night which are amazing. We also went into San Pedro for one afternoon - it has a lot of hotels/hostals and restaurants but otherwise there isn't much to see.

We really enjoyed our stay at Atacama Nayara. The room was nicely appointed and our guides on the excursions were excellent. We had signed up for the stay which included 6 excursions which we found to be a lot as they started early in the morning and then there was a break in the afternoon before the afternoon excursion which did not start until 4:00 and often ended at 7:30 or 8:00. We found that quite late to return and then have dinner. It would have been appreciated if we could exchange an excursion for a spa treatment as we did at Nayara Easter Island. Many of the staff were new at Atacama and maybe not as knowlegable as they should have been. But overall we enjoyed being in such a wonderful hotel in such a remote place.

How much excellence we experienced in both the services and hospitality during our stay at Nayara! We have nothing but praise… a highly skilled, courteous, and efficient team. A delightful environment to relax and enjoy every moment. The fact that excursions, meals, and drinks are included in the stay makes everything feel lighter and more convenient for the guest. We also had the pleasure of tipping the guides, driver, and staff. Congratulations—you truly stand out! If I may offer two suggestions: a restroom closer to the pools and a gym. Then everything would be absolutely perfect. Thank you and congratulations on your excellence! An attentive, courteous, and helpful team: Sofia, Patricio (reception), Alessandra (excursions), Sergio (bar), Rodolfo, Daniel, Cristian and Maria Jose (tour guides), Javiera, Paulina and Anastacia (restaurant).

This hotel was lovely. The staff (with the exception of one) who blamed me for ordering the wrong thing on the menu when in fact he had got it wrong) was amazing. However, if you are a non meat eater there are limited options on the night they have their 'BBQ'. More veggie and fish options please. We stayed in their new 'prototype' Tilo suite. OK it took them 2 days to get the plunge pool working but they did say to us that we were the first guests in it. It was I have to admit amazing and far better than the older style Tilo suites. Get those new style suites rolled out ASAP! The restaurant staff were excellent and a big shout out to Constanza & Paulina who were marvellous. My only (minor) constructive feedback is to maybe put the lunch and dinner menus on a rotation as we got the same menu every day (that's not to say I couldn't find new things to eat but did have to repeat one starter and one main course). With regards to its location I would recommend going for the inclusive menu. From what we saw the the town wasnt that close and eating options looked very limited but perhaps we didnt look hard enough? The trips were great as were the guides and we definitely maxed out our stay.