Cambridge Beaches Resort & Spa

Certainly wasn’t the experience I was expecting whether it was “Off Season” or not. The price was not worth the stay, especially because it was Off season and there weren’t many guests. I will Not be recommending this property to anyone I deeply care about.

Always a good time visiting even when on a staycation. Room service was on point given it was NYE and the food did not disappoint and the decor was amazing. There is plenty to explore around the grounds- no need to leave the property. The hotel also had plenty of activities planned out for the week for you to join in on the fun.

Exceedingly underrated resort. Delicious food,friendly staff who were very pleasant, fun activities, easily accessible amenities, THE BEST top notch spa for rest and relaxation, clean, comfortable rooms - Cambridge is my happy place!!!

While we appreciated many aspects of the property and the services provided, there were a few issues with the local staff that detracted from our overall experience. Notably, the contracted staff were exceptional—attentive and professional throughout our stay. However, the local staff’s performance was inconsistent. The check-in process was handled smoothly by one staff member, but issues arose thereafter. For example, the bellboy and cart driver seemed more interested in conversing with cab drivers than assisting us. When it came time to drive us to our room, he appeared inconvenienced, and despite the rain, no effort was made to dry the seat for my wife. The room itself was excellent, with the surprise of ice and drinks being a nice touch. However, we suggest airing out rooms prior to guests’ arrival to mitigate the musty smell. While the in-room coffee was decent, pods and creamers were not replenished for two days until we brought it to the staff’s attention. When I requested coffee and tea for the following morning, the front desk staff claimed, “I don’t have a way to let the next shift know.” This response was both unhelpful and surprising given the ease of leaving a simple note. Dining was another highlight, particularly when attended to by the contracted staff. Unfortunately, the local staff fell short here as well. They often gathered together, neglecting to check on the needs of the tables. During one meal, my wife observed a female staff member sitting on the floor of the women’s restroom, engrossed in her phone for the entirety of our visit. While our stay was enjoyable in some respects, these recurring issues with the local staff left us disappointed. If we return to Bermuda, we may consider exploring other resorts to ensure a more consistently positive experience.

The staff and team at Cambridge are incredible - thank you for the friendly service. Chef James and the team - AMAZING! The service team for our function were also incredible. Thank you for a great night. Hotel room (267) very disappointing. Please get the patio door not unlocking fixed so others can enjoy sitting outside, unlike during my stay. Fix the bad lighting! Bathroom lighting is horrible and the room has pockets of 'dark, dim areas - especially by the phone. A visually impaired person would have been significantly challenged. Fix the effervescence on the wall behind the couch under windows. I know it's an issue with older building - but unsightly. Front door lights - one was out and it's DARK! The whirlpool function on bathtub didn't work. Finally, remember to put the door mat back when cleaning the front terrace - don't leave it hanging on the wall. I left early because I was disappointed in my stay. I am Bermudian but that shouldn't have made a difference to where I was placed for the night when I paid for an upgrade. Cambridge is known for its high standards. The room dropped the ball in a very big way.