The Ritz-Carlton Sanya, Yalong Bay

This is an excellent hotel with magnificent landscaping in traditional Chinese style, three pools (Infinity and two larger ones along the hotel buildings), its own access to the sea, delicious restaurants and very attentive service. The hotel has an extensive breakfast menu - a large buffet, mostly with Chinese food; four restaurants (Chinese, Italian, seafood and BBQ). Often there are celebrations - weddings and the like, but this does not interfere with the accommodation and complements the atmosphere of staying at the Ritz-Carlton with a sense of celebration. I would like to thank the hotel team and staff who made our stay very comfortable and friendly. First of all, I would like to thank the team of office staff - Tatiana and Dave, who helped us to overcome the language barrier and helped with all our requests in good Russian and English. I would also like to thank the Lady helping us with the organization of breakfasts - Violet, her attentiveness and good English also helped us to understand the unusual for Europeans cuisine. Of course, and other teams work very responsibly - one of the few vacations where I have no significant remarks to the place of accommodation even among 5*. Thank you!

If you're looking for a place to really treat yourself, look no further! This place is pure luxury from start to finish. The minute I walked in, I felt like royalty. The room was massive and had this huge bathtub that I practically lived in. The spa treatments were out of this world - I've

The service was fantastic, starting from the beach boys/girls and to the cleaning staff - everyone has been extremely helpful, attentive to our needs and diligent about our water safety. It would have helped if the staff could speak better English, but we were able to communicate just fine without it using Google Translate. The territory is very well taken care of and full of greenery. The rooms were always clean and comfortable. The two pools were beautiful and very peaceful - it felt like there was barely anyone there, so we were able to have a very calm time by the pool. Most importantly, we were blown away by one of the hotel staff members - Tatyana! She provided us with a wonderful welcome and was extremely responsive to all our queries. She has also shown exemplary professionalism and empathy all throughout our stay. All in all, she was incredibly friendly, extroverted and helpful - we will miss her very dearly!

Hotel is lovely- and certainly appears to be on the best swimming beach in Sanya.Lagoon rooms have cozy patios and allow you to swim out in the lagoon (long and winding and beautifully landscaped pool) directly from your room. Breakfast quality was not up to par- huge quantities of so so food. Plenty of filling carbs but long wait for made to order omelets and very crowded and loud. Sofia- the on-site Italian restaurant- provided delicious food - tasty , creamy burrsta salad, tender perfectly cooked steak, excellent fresh seared foie gras and superb service. Best part of our stay was Annie- a personal butler assigned to us who was extremely professional, efficient and kind. She was very responsive not only to our questions but went above and beyond to address our concerns (ie breakfast issues, for which food manager reached out to not only understand the problems but to make it up to us with a quiet delicious breakfast on our final morning). Annie consistently messaged to ensure our stay was up to expectations and as a result we thoroughly enjoyed our visit. If you love the beach and ocean swimming, and if you can have Annie as your liaison, would highly recommend the Ritz Carlton. Seems to be particularly good for young children as well!

This is our 14th time to stay at the Ritz-Carlton in Sanya. When we first got here our kids were 4 and 6 years of age. Now they are 18 and 20 so we have very fond memories of this hotel. Some of the staff still remember us which make us feel like we are family. Our stay at the Club level has been amazing, the service is exceptional and the quality of the food at the hotel and in particular at the Club level is of the highest quality. The quality of the rooms/room service/amenities/pools etc are of the highest standard. I have been to many hotels and I think the Ritz-Carlton Sanya is still the best. I would like to thank Patrick Weder, General Manager, the Chef’s in particular, and all the staff at the Club level for making our stay so enjoyable.