Grand Hyatt Sao Paulo

My second wonderful stay at this fabulous hotel. Great service and great food! There were many staff members that were very helpful, but the most helpful were Ruana and Sophia from the concierge team. The sushi chef, Nelson Tamaña, was amazing. His service and food preparation was excellent!

The Grand Hyatt Sao Paulo has an incredible staff across the board to help make your staff a wonderful experience. From the lobby staff to the Grand Club lounge to the Spa/Fitness Center/Pool areas and housekeeping. Oh, and the Fitness Center on the Spa floor is NO JOKE! It's the real thing and I got in two really good training sessions across a six night stay...followed by truly excellent massages! The hotel itself has very well-designed rooms with a wonderful walk in rainfall shower and plentiful elevators. The neighborhood itself has an upscale and very large mall and there is a convenience store less than five minute walk away with a very plentiful assortment of items. This was my second stay here and I definitely hope to make this a getaway location for relaxation at least once a year

The Grand Hyatt in Sao Paulo is a little dated, but overall offers a great value. I had an exceptional experience at the club lounge, thanks to Mr. Liu Haodong. His warm hospitality, attention to detail, and genuine care made my stay truly special. He anticipated my needs and I’m incredibly grateful for his service and look forward to returning!

Very good hotel. Excellent service, good food and friendly staff. Wide rooms and extreemly comfortable bath rooms. The hotel is located in a quiet area. Taxi and uber are avalable antvtime. Quit near a shopping mall. The staff are very friendly and the breakfast is excellent

We stayed here both at the beginning and end of a trip too South America. The hotel is about an hour Uber ride from the airport. Uber is also a convenient way of getting round the city. During our first stay the hotel was busy and we received a Globalist upgrade to a Club Room. However, on our second stay we were upgraded at check in to a Grand Suite. Thanks to Ruana for her help. The suite was a large and beautiful corner suite, with the wood panelling common in Grand Hyatts twenty years ago. We greatly appreciate the upgrades - thank you. The Grand Lounge is medium size but has a large selection both at breakfast and for cocktails. Thanks to Daniela for mixing wickedly good G&Ts. And we appreciated José for his constant eye which ensured that the lounge looked good and ran smoothly.