Casa Madrona Hotel and Spa

Casa Madrona is so very pleasant to stay in - I always get a great sleep, wonderful view and more! The staff are so friendly and helpful, and the location is everything for me - right in town, near shops, restaurants and the harbor!

The showstopper about this hotel is the spectacular view. I was on the fourth floor and my bedroom had an amazing view of the water and the marina. Also, big shout out to the wonderful staff. Everyone was so kind and fun. The rooms are a little bit dated, but they’re big, have beautiful views and the staff is great. I also appreciate that it’s not a chain, and I assume it’s independently owned.

Not only is the property gorgeous (beautiful landscaping and hardscaping), my room was superior in every way. Housekeeping kept everything spotless. I appreciated the turn down service and extra touches they provided. The Front Desk associates were always there for any assistance needed, including directions. Since I arrived with luggage and my room was on one of the top floors, they provided a car to accommodate. White glove service to the extreme!

Room is spacious. Wonderful first impression. Huge bed. Slept peacefully. Bathroom huge. Huge bathtub. Beautifully done. Large balcony overlooking the bay. Chairs make it comfortable to sit outside. Valet parking. Easy. Don’t need a car. Lots of restaurants. Perfect location just to cool.

I stayed at the Casa Madrona Hotel & Spa for two nights in a Harbor View Room. Although this is a historic hotel, it’s described as contemporary in advertisements. If I’m honest, the hotel is not as contemporary as I would have liked. Pros: I arrived hours before the official check-in time and my room was available. I truly appreciated not having to wait for a room. Overall, the hotel staff was kind. My room was very clean. Housekeeping does a phenomenal job of keeping the property clean. The location is unbeatable. Cons: The room had an odd smell. It wasn’t a foul odor, but odd nonetheless. The four poster bed was a nice touch. Sadly, the mattress wasn’t comfortable. The bathroom showed signs of wear and tear. The tile in the shower was crumbling and obvious attempts had been made to patch the tile. A piece of the shower fixture was missing. For the nightly rate that I paid, I expected frills. Unfortunately, there were none. I would consider staying here again if the mattresses were upgraded, fixtures updated, and tile replaced. All in all, it’s time for a refresh.