Andaz Savannah

My family and I always a great experience here. Hotel is clean and nice, staff is friendly, breakfast is good, and the location is really good. We stay every time we go to Savannah which has been 4 or 5 times. We have gone with family and with friends and the experience is consistent. We really like this place

Our stay was wonderful. From our arrival with the valet, Julie. She was really nice and made us feel that our car would be safe. We were greeted with a warm smile and pleasant attitude at check in. The room was nice, clean, and spacious. The location was convenient and a short walk to River Street. I would definitely stay here in the future.

Wonderful location to the entire historic district being 2 blocks from the river front being back a bit off of Bay street mitigated the traffic noise (which can ne very loud with construction trucks, etc). The staff (Patrick) was very accommodating in advance of arrival to requests for an interior quiet room , extra pillows and a floor fan. All of the staff was friendly throughout our stay. We appreciated the complimentary soft drinks, water and potato chips. It was raining and we were offered umbrellas in the lobby .

My initial check-in experience was not good, as I arrived early and my room was ready and available, but I was told I would have to pay $25 to check-in early. This really rubbed me the wrong way and I immediately wrote a scathing review. But, when I came back at noon, the host that checked me in, Alyssa, was amazing. She apologized for my previous experience and assured me that should not have happened. She was so pleasant and friendly and made me feel appreciated. The manager, Floyd, also apologized and even deposited extra points into my Hyatt account to try and make up for the negative first impression. The rest of my stay was really good. It’s a nice hotel and conveniently located. I would recommend this hotel and will stay here again on my next trip to Savannah.

Wow! What a property that values Hyatt Globalists! We had another couple with us and we both celebrated our anniversary there. My daughter was just accepted into SCAD and we wanted to do a quick walking tour of Savannah! The property sent a chilled champagne to our rooms with some chocolates! Really nice! We were both upgraded to suites, one has a kitchenette and the other had a view of the street. We had to switch the kitchenette one because of a sewer smell. Hotel promptly addressed that. Breakfast, order the Shrimp and Grits and it is going to be fantastic! The bar has a happy hour menu but the drinks are just $1 off the regular price. All the drinks except alcohol are included on the mini bar. Parking can be messy to get a spot for the valet to pick it up. The only one downside was that there was a wedding at the property so we couldn't use the firepit for smores and the elevator was being heavily used by the wedding guests.