Hamilton-Turner Inn

Had wanted to stay here for years, but was disappointed with our visit. The inn is beautiful, and we enjoyed learning about its history. Our room was spacious and we were happy with the fresh roses, chocolates, and cookies. However, this place did not live up to its high ranking on TripAdvisor. When we arrived, we were greeted by a woman and man, but neither seemed eager to check us in. The woman took our name and disappeared. The fellow, who we weren't even sure worked there, was dressed in very casual and somewhat sloppy attire. His demeanor was friendly but very low energy. He mumbled so much that we could barely understand what he was saying. As he showed us around, he mentioned at least five things that were broken or didn't work correctly. He also gave us warnings about how to use certian things so as not to cause problems later. We could only wonder why they hadn't taken the time to fix things. We took advantage of the complimentary hors d'oeuvres in the evening, but the forks provided had run out and we had nothing to eat with. We pointed this out, and the fellow simply said, "Yeah, were out. We think people steal them." We stared at him blankly as if to ask "Okay, what do we eat with then?" and he finally said we might be able to find some forks in a drawer across the dining room. We had to disturb another guest sitting closeby to get into the drawer and look for them ourselves. The appetizers themselves seemed store-bought and lacked flavor and character. The next morning, breakfast was quite ordinary... soggy potatoes, a strange take on croque madame, and we had to wait for them to brew a pot of decaf. No decaf available at the early-morning and afternoon coffee set-up either. The friendly breakfast waitress was very loud and inappropriately opinionated as she talked with guests, making conversation difficult at our table. We have traveled all over the world and are accostomed to high-quality service at inns of this supposed calibler. The price we paid for a room seemed to be only for the historic setting; certainly not for the service and extras. We were not impressed with the Hamilton-Turner Inn and will not return.

The James Oglethorpe room was large and comfortable with a large bath and gas fireplace. High ceilings, floor to ceiling windows with privacy shutters and nicely appointed. The door to the room was amazing. The inn is supposed to be one of Savannah’s “haunted” buildings but either because I don’t believe in spirits or ghosts, or they just took the night off, none were present.

I was hoping that the reviews that said the Inn was not up to prior standards were wrong but, sadly, we found the same thing. Our first visit several years ago was wonderful. This time we found that everything from the welcome to the food to the housekeeping was a little tired and uninspired. The breakfasts were especially disappointing--very ordinary. On a positive note or breakfast waiter was the highlight of the visit.

The Inn is lovely. We enjoyed the location and the stunning interior and exterior of the building. Our room was small but I did not mind. We were on the third floor and liked the exercise but you should know that's a lot of steps with luggage. The Christmas tree was stunning. Best part was the wonderful breakfast and great service. Every morning was something different.

The staff were very personable and amazing. They made our vacation a wonderful experience! We really liked the extras: hors d'oeuvre + wine hour, cookies with port plus an amazing breakfast in the morning. We also used the bicycles to tour the city. Great location as well!