Mansion on Forsyth Park

Disappointed. My husband and I frequently travel, but rarely put too much stock in our hotel as we’re often exploring. This trip, however, was taken specifically to destress before the holidays and before having our second child so we decided to treat ourselves. had high hopes for Hotel Bardo after looking through photos. Unfortunately, the exterior and furnishings weren’t enough to make me feel like this price was worth the stay. To start with the positive: It is gorgeous, especially when decorated for the holidays. The employees we interacted with were all lovely and the location cannot be beat. We loved being so close to the park and enjoyed walking most everywhere. Outside of that, though, it didn’t feel like a “luxury” hotel, which is the standard they set for themselves. The room itself was fine, but the thermostat wouldn’t hold a temperature and when the heat kicked on, it was disruptive. The first night it woke me every time it turned on and I’m a deep sleeper. We had a breakfast tab each morning through my credit card, so we tried room service the first morning. In addition to it taking almost an hour to get to us, it was lackluster at best. My omelet was fine, but my husband’s $18 “Italian breakfast” was a single hardboiled egg, a slice of prosciutto, one fig, and a small hunk of cheese. We opted to use our credit the last day for their attached restaurant which was better but nowhere on par with the other offerings in Savannah. Add to that a $150 destination fee that was tacked onto our bill with no prior explanation to expect it. I hate writing a negative review, but we thought we were getting into a situation where we’d be a little spoiled and pampered and it feels like all their resources went into making them look good on Instagram rather than niceties their IRL guests would expect.

Always taking away amenities and cutting hours for amenities. I booked here and plan ed trips in Savannah with my partner and they always change their pool bar hours. Changed from 11 to 6pm to 12 to 6pm. It was.open earlier on Fridays Saturdays and Sundays at 11 and now after I checked in to plan a weekend they changed the hours of operation to 12 to 6 for weekends. It gets darker earlier and now there is no food to be served where I planned on my morning meeting before having to go to an event off the property. This is the 3rd time I stayed and have been unpleasantly surprised. For a new hotel in which everything is very expensive to stay here, they sure.find ways of "managing" (bc it is poor management) to disappoint or fail to uphold their advertising hours of operations. Bar Bibi, Spa , etc.. if you want to succeed, stop taking what you advertise away from guests. I most likely will not stay here again.

Checked in with an upgraded room only to discover the next day that the AC was broken. We were moved to a lesser room that evening at 10:00 pm. Also, there were refreshments in the room but no ice anywhere. Had to call the front desk for ice but, after waiting 45 minutes had to go down to the bar to get ice. This was an anniversary trip for us but far from our expectations. All we got were apologies and thought the Bardo would have instead adjusted our final bill…

The hotel is modern, stylish, clean, and finished to an impeccable level. The room is beautifully furnished, the bed and linens are excellent, even the hairdryer is by Dyson. The pool area and bar is a great oasis, with an elegant bar and complete with a little gelato cart for poolside snacking. And most importantly, the staff are A+, and the service and hospitality leaves nothing to be desired. Most highly recommended!

My husband and I stayed at Hotel Bardo for our anniversary. Our stay was outstanding! The service was unparalleled. Specifically, Franklin, the hotel driver, was incredibly helpful and a joy to get to know. Desk staff was extremely helpful as was the waitstaff and pool attendants. I'd go back in a heartbeat.