The Phoenician, a Luxury Collection Resort, Scottsdale

Excellent hotel. Great pool area...one for adults also. Right at the base of Camelback Mt. if you want hike it. Food was amazing and the 24 hour gym was most excellent for someone on East coast morning time. There are lots of golf locations nearby

We have visited The Phoenician many times over the last 25+ years. It is still a great place to stay but seems to have regressed since the Mariott takeover. Under the Starwood banner it was always top notch with lots of nice little touches which enhanced your stay. Now it's more run of the mill luxury hotel with nothing in particular to reccomend it, considering the rates they charge. Certainly not worth the money they demand any longer. We will probably return as it has been our home in Scottdsale for so many years, just not as good as it was.

Excellent service Highly recommended - overall experience. Pool great - kudos for Genaro, Hannah, and Gretchen J&G - Jeff and Becky. Thank you Frank Mowry & Cotton - Hector, Jordan, and Melissa are awesome. Service from these and others makes our stays memorable and keeps us coming back.

After staying here many many times I can say when things are good here it is a pleasure to stay here, however when there is a problem their solution is to ignore you. After a stay here I flew home and realized I had a trash all over my body. They person I went with also got a rash. After going to the dermatologist they told me it was from a bacteria in a hot tub. After notifying the property they had Someone from security call me then ignore me. I didn’t ask for my money back, my points back, or any kind of compensation, I simply wanted to make sure no one else got this rash. After the call with security and made to feel like a criminal I emailed him pictures of my naked body with a dr note only to hear nothing from them! I hope they enjoyed the naked pics they requested of “proof of my rash” Save you money and stay someplace where you won’t get a rash from the hot tub

We just returned from a weekend stay at the Phoenician and had a wonderful time. **Room:** We stayed in room 2016, which had a lovely view of the pool. The room was nicely appointed with a vanity area, comfortable beds, and a beautiful bathroom. The tub was a bit shallow, but the bath products and light robes were a nice touch. **Service:** While the service overall was solid, I agree with other reviews that some areas could use improvement and polishing for a 5 star resort. However, the concierge was extremely helpful, especially when arranging a cabana for us, which turned out to be a great decision given the 110-degree heat. The cabana at the Mother of Pearl pool was relaxing, equipped with a fan, and offered great service. **Dining:** We had breakfast at Mowry and Cotton, which was excellent, and visited the tavern twice, skipping the steakhouse due to being too full from poolside dining. Everything we ate was delicious, and the service was wonderful. I didn’t realize the tavern accepts reservations, so next time I’ll book ahead—the only available table ended up being outside, and it was a bit too hot for comfort. **Spa:** The spa was fantastic, with beautiful facilities, especially the quiet room. The service was wonderful. **Amenities:** The shopping on property was one of the best I’ve seen at a hotel, with a great selection in both the main shops and the spa store. The pool, especially when lit up at night, was stunning and perfect for an evening swim. The valet and bell services were friendly and efficient. **Overall:** The property itself is beautiful, and although some service areas could be more polished, we thoroughly enjoyed our stay. Highly recommend the cabanas and the spa, and we’ll definitely be back!