Royal Palms Resort and Spa

I stayed at the Royal Palms Hotel this week, and wow—it’s officially my favorite hotel in Scottsdale. As a Globalist, I’ve been to a lot of places, but this one truly stands out. The highlight? They completely surprised me with an upgrade to the presidential suite, and let me tell you, it was unreal. The sheer size, the beautifully designed decor, and how comfortable it was—I can’t even begin to describe it all. It felt more like staying in a luxurious private estate than a hotel room. The property itself just feels like Old Scottsdale in the best way possible. It’s private, quiet, and has such an understated charm. You feel like you’ve stepped into another world. Let’s talk food and drinks. The bar? Incredible. I had one of the best Old Fashioneds I’ve ever tasted. And breakfast? Do yourself a favor and try the cinnamon rolls. I’m not exaggerating when I say they’re probably the best I’ve ever eaten. From the thoughtful upgrade to the way the hotel carries such a relaxed, elegant vibe, this place absolutely nails it. I can’t wait to go back—it’s that good.

It is just okay for the tier of hotel. They don't disclose fees, ever. Even at check out, I had to ask why they never told us about the parking fee. There is no option to self-park. It is all valet. It's just slimy to not be transparent. I would not return. Nothing stood out. The rooms are dated. The outdoor spaces all show years of wear. If you have a sensitive nose, the smell of the hotel is a lot.

We used to love RP. We stay in Phoenix when we travel a few nights a year. So we are here 4 or five times a year. It seems we are downgraded each time. If we go back whats next a closet? Also the staff at the bar needs to put the phone down. Hopefully they return to form.

I have been coming to this hotel for years, and it’s sad to see how much it has declined. They are clearly treating it as a cash cow, and trading on its old reputation while not putting ANY resources into maintaining the property. Very poor service. I got a very abrupt call asking me to vacate my room halfway through my stay. There are many better options on Phoenix; stay away.

Superb hotel with ambience, elegance and class. Super friendly staff that made us feel special. The hotel has wonderful architecture and decor. We particularly enjoyed the fireplaces and firepits. The hotel greatly exceeded our high expectations and was among the best hotels we’ve stayed in worldwide.