Alexis Royal Sonesta Hotel Seattle

Our company had an event for which we booked a block of rooms and there was great feedback all around. Executives are hard to please all at once, so this was a huge win. The rooms, customer service, and bar were given glowing feedback, and working with Stephanye Smith, their Sales Manager, was a really pleasant experience.

I stayed at this hotel last weekend and did not want to leave. The suite was spacious and comfortable, with an incredible view and really comfortable bed. Stephanye was really accommodating and friendly, going above and beyond to make sure we had everything we needed- from forgotten toiletries to post card stamps!

I had the pleasure of staying in a suite at this lovely hotel. The room was very clean, comfortably decorated, and felt like I was staying at a friend's home instead of a hotel. Stalff was also terrific including Sinna who made sure our every need was satisfied. This is a wonderful luxury hotel. Highly recommend!

I love to stay at this hotel when I need to spend the night in Seattle and not go back to the northern suburbs. The rooms are well kept and the service is great. On November 5th I had a hotel suite for me and friends, throwing a low-key party to avoid paying attention to the election. The experience was great and the space was stunning. In particular, I'd like to make a shout out to Sinna, who helped me check in at the front desk. She was extremely helpful and kind and made me feel truly welcome -- it was authentic and not perfunctory. As a visibly transgender woman, I am not always treated so warmly. There wasn't anyone in line behind me, and we actually chatted for about ten minutes and had a great conversation. I asked if I could tip her, and she insistently declined twice. Instead she ask that if I wanted to do her a kindness that writing this review on Trip Advisor would be helpful to her. So, thank you again Sinna. You were a joy to interact with! As a binational person and someone who has lived overseas in two different countries, I've stayed in a lot of hotels -- from bargain motels to the Four Seasons in both Maui and Tokyo. Never have I before had such a positive interaction. I hope you are recognized for your beautiful personality and your stellar work in the hospitality industry.

I'm writing this review because when planning our trip to Seattle to see a Seahawks game I used trip advisor to select a hotel and so wanted to "pay it forward" by leaving a review myself. We seriously couldn't have been happier with the Alexis Royal. We commented as we were leaving that there always seems to be *something* that doesn't go right when we stay at a hotel (walls are too thin, price adders were not disclosed until we arrived, unfriendly staff, unclean rooms, exaggerated amenities, etc.)....but we couldn't think of a SINGLE THING to complain about at the Alexis (ok, the water cooler in the gym was out of water, but that's seriously the only thing and absolutely not a big deal). The staff was incredibly friendly and by booking with our AmEx Platinum we got a SIGNIFICNAT room upgrade to a "spa suite" with a view. Also, for seeing a Seahawks or Mariners game it couldn't be more convenient. Was only a 15-minute walk to/from the stadium. We will absolutely be back here the next time we visit Seattle.