Grand Hyatt Seattle

Nice stay. Location is central to many attractions. Rarely needed transportation. Staff attentive to my needs. My room was comfortable but often chilly. The lobby bar was a convenient spot to meet our group before going out. Front door staff super!

Bed was very comfortable, customer service was amazing, and it was just overall a very nice, clean hotel. Room service food was not very good, but that was the only complaint of the entire place. Just a short walk from Pike Place Market, as well.

They clearly do not offer proper compensation to housekeeping and environmental conditions of the hotel. They must be making their money by cutting corners on cleanliness and paying front level staff if you ask me. I went in the jacuzzi and there was black specks everywhere when the jets stopped.

I enjoyed a quick one-night staycation here to celebrate my friend's birthday. We stayed in an Emerald Suite on the 27th floor, which provided stunning views of the city and water. The room was large and clean, with a very comfortable bed and a huge bathroom with a nice separate shower & soaking tub. I enjoyed the shower/lotion products provided and thought it was nice that bath salts were also provided. The rooms could benefit from a refurbishment to make them a bit brighter and more modern, however there was little to no wear and tear noticeable and this would not deter me at all from staying here again. We decided on breakfast via room service, which was very enjoyable. I used the Hyatt app for check in/check out as well as the mobile key option, which all worked perfectly. (I have to admit it is still weird to not visit the front desk at all, but at the same time what a treat to walk right in the front door and go directly up to the room). I also used the chat/text feature on the app to request two additional bath towels, which were literally delivered in about 60 seconds. Most impressive. I was introduced to this hotel many years ago for a multi-day work event and never forgot how enjoyable it was, so I was pleased to return to see the hotel still going strong. The bar in the lobby is also a nice addition. The Starbucks on site is convenient, as well as a being in a great location for exploring Seattle with meals for all budgets close by too. I would recommend this property and would stay here again for sure!

The hotel is located near the convention center, the rooms are clean, spacious and modern. The staff is friendly and helpful. The view from the hotel window is great. There is a Starbucks conveniently located on the first floor of the hotel and farmers market is within a walking distance from the hotel. Everything is great.