Grand Hyatt Seattle

From the moment we pulled up to the valet stand at check in to when we left, we had nothing but positive friendly exchanges with all staff members we interacted with. Our room was clean, furnishings were well maintained, and the bed and bedding were comfortable and cozy. The Seattle Grand Hyatt is centrally located to local theaters, great bars and restaurants and shopping. We appreciated the small details like a bottle and wine opener in the room and the fun Moet Champagne vending machine in the lobby. We will making the Seattle Grand Hyatt our go to for any future stays in Seattle.

We had an amazing weekend at the Grand Hyatt! Location was great, easy walk to Pike Place Market. Bed was super comfortable. We loved the hot tub (inside the gym) and had great drinks at the bar in the lobby, Shout out to Manfred who was really helpful with the reservation!

Nice room. Huge bathroom. Separate walk in shower and tub. The thermostat was difficult to change. My coworker had the same issue in their room so it was not a unique problem. It was very frustrating. I debated reducing my rating because of that, but decided not to. A big plus was the Starbucks that connected to the hotel allowed online ordering. This meant in the early morning, I could place my order on the Starbucks app, run down, and be back in my room in a minute. Most Starbucks in hotels disable online ordering. This hotel is walkable to Pike Place Market and a very short walk to the convention center. I also had 2 packages shipped to the hotel before my arrival. I retrieved them with no issue. I would recommend this hotel.

I enjoyed staying here. The bed was comfortable, the bathroom was luxurious and I liked the oversized bathtub and modern shower. I chose this hotel because it has nice spa facilities. They weren't pretentious and admittance was quick and easy similar to the gym. This is great considering many hotels of this caliber charge you money or require a spa service to access the sauna! Not here, anyone is welcome. The service was great and the staff was super helpful, even going out of their way to anticipate my needs before I started scouring the lobby with my eyes. The location is great. As a first time tourist I was able to quickly walk to Pike Place or Capitol Hill, both of which were my favorite areas. Walkability is truly 10/10 One negative: There is a $25/day resort charge and you are told upon check in you can use a $15 credit per day at the bar. I came here to partake of dispensaries and do not drink alcohol so I felt like my money was being extorted and wasted for this charge.

I specifically booked the Hyatt Seattle because of the included breakfast, but the experience was far from what was promised. Both mornings, we were supposed to receive breakfast at 8:30 am, yet neither day did it arrive on time. In fact, on one of those days, it showed up an hour and a half late, and we never received the second breakfast at all. To make matters worse, I was charged nearly $200 for just one breakfast, despite being told the charge would be removed from my final bill. Multiple staff members misled me about this, and the promised ‘complimentary breakfast’ was anything but. This is completely unacceptable.